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Siemens HiPath OpenOffice User Manual

Siemens HiPath OpenOffice
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Communication for the open minded
Siemens Enterprise Communications
www.siemens.com/open
Documentation
HiPath 2000, HiPath 3000, HiPath 5000
HiPath OpenOffice
OpenStage 60/60 G, OpenStage 80/80 G
OpenStage Key Module
User Guide

Table of Contents

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Siemens HiPath OpenOffice Specifications

General IconGeneral
BrandSiemens
ModelHiPath OpenOffice
CategoryTelephone
LanguageEnglish

Summary

Important Information

Trademarks

Information about trademarks and compliance markings for the device.

Telephone Location and Environment

Guidelines for optimal placement and environmental conditions for the telephone.

Software Updates and Support

Information on software updates and online product support resources.

Getting to Know Your OpenStage Phone

User Interface Overview

Introduces the phone's main interface elements like display, keys, and keypad.

Phone Hardware Ports

Identifies and explains the physical ports on the underside of the phone.

Efficient Network Port Usage

Describes using the phone's built-in switch for PC connectivity to save network ports.

OpenStage Manager Software

Information about the OpenStage Manager program for phone customization and configuration.

OpenStage Key Module

Details the function and attachment of the optional OpenStage Key Module for expanded keys.

Phone Controls and Keys

Explains the function of keys like function, audio, and the TouchSlider for phone operation.

Mode Keys

Describes how mode keys are used to switch between different phone applications and features.

TouchGuide Navigation

Explains how to use the TouchGuide control for navigating phone menus and options.

Programmable Sensor Keys

Information on programming and using sensor keys for functions, numbers, or procedures.

Text Input Methods

Guide to entering text, numbers, and special characters using the keypad and display.

Keypad Operation

Details on using the phone's keypad for text input and accessing multi-function keys.

Graphic Display and Status Bar

Explains the phone's color display, appearance settings, and status bar icons.

Display Keyboard Usage

How to use the on-screen display keyboard for text input and selecting functions.

Applications Available on Your OpenStage Phone

Application Navigation

How to switch between and access various applications on the phone.

Telephony Interface Overview

Describes the phone's interface for calls and shows icons for frequent call states.

Phonebook Functionality

Overview of personal, corporate, and LDAP phonebooks, including search functions.

Call Lists Management

Information on viewing, managing, and deleting call history entries.

Mailbox and Messaging

Instructions for sending, viewing, and managing text messages and voicemails.

Menu Navigation and Settings

How to access and navigate the phone's settings and service menus.

Basic Functions

Answering Calls

How to receive incoming calls via handset, speakerphone, or headset.

Making Calls

Covers various methods for initiating phone calls, including off-hook and on-hook dialing.

Ending a Call

Procedures for terminating an active phone call using the handset or specific keys.

Microphone Muting

How to mute the microphone during a call for privacy.

Consultation and Conferences

How to call a second party, switch between calls, and initiate conferences.

Call Transferring

How to redirect an active call to another extension or person.

Callback Functionality

Requesting, storing, and accepting callbacks for busy or unanswered lines.

Enhanced Phone Functions

Answering Calls

Covers answering calls via headset, for other phones, and using speakerphone.

Entrance Telephone Interaction

Speaking with visitors at an entrance and operating door openers.

Making Calls

Methods for initiating calls, including redialing, phonebooks, LDAP, and speed dial.

Call Waiting and Second Calls

Managing incoming second calls, call waiting, and camp-on tones.

Call Parking and Retrieval

Holding calls on specific lines and retrieving them later.

Conference Calls

Setting up, managing, and ending multi-party conference calls.

Call Recording Feature

Functionality to record an active phone conversation.

Sending Trunk Flash Signals

Activating ISDN services using trunk flash signals.

Call Destination Issues

Handling situations where a call destination cannot be reached, including busy override.

Night Answer Service

Forwarding calls to a designated station during non-business hours.

Call Forwarding

Active Call Forwarding Indication

How active call forwarding status is displayed on the phone.

Call Forwarding Types Overview

Lists and explains the different types of call forwarding available.

Call Forwarding Key Usage

Using a dedicated key to activate/deactivate and edit call forwarding instructions.

Entering Forwarding Destinations

How to specify numbers or contacts as forwarding destinations.

Saving Destinations as Favorites

Saving frequently used forwarding destinations for quick access.

Express Activation for All Calls

Quickly activating call forwarding for all incoming calls.

System Menu Activation/Deactivation

Activating and deactivating call forwarding using the Program/Service menu.

Deactivating Call Forwarding

How to turn off active call forwarding.

Call Forwarding on No Reply (CFNR)

Forwarding calls when there is no answer after a set number of rings.

Call Forwarding on Telephone Failure (CFSS)

Forwarding calls automatically if the phone experiences failure.

Carrier Network Forwarding (MSN/DID)

Forwarding calls via carrier network and multiple subscriber numbers.

Programming Sensor Keys

Configuring Function Keys

Programming function keys for quick access to phone features and operations.

Programming Procedure Keys

Saving sequences of steps or procedures onto programmable keys.

Configuring Repdial Keys

Programming keys for redialing numbers or accessing second-level functions.

Changing Key Labels

Modifying the displayed text labels for programmed keys.

Deleting Sensor Key Programming

Removing programmed functions and settings from sensor keys.

Phonebooks and Call Lists

Personal Phonebook Management

Creating, editing, and managing personal contact entries and groups.

LDAP Directory Access

Searching and importing contacts from an LDAP corporate directory.

Call List Operations

Viewing, deleting, and copying call history entries.

Call Charge Information

Displaying and assigning call charge details for calls.

Privacy and Security

Voice Encryption Features

Explains voice encryption for secure calls and related warnings.

User Password Management

Setting and managing a user password for phone access and security.

Ringer Cutoff Functionality

Activating and deactivating the phone's ringer for silent operation.

Do Not Disturb (DND) Feature

Activating DND to block incoming calls and prevent ringing.

Caller ID Suppression

Hiding your phone number when making calls to external parties.

Locking Your Telephone

Securing the phone with a lock code to prevent unauthorized use.

Remote Phone Locking

Locking or unlocking other telephones remotely to prevent unauthorized access.

PIN Management

Setting and managing a Personal Identification Number (PIN) for security functions.

More Functions and Services

Appointments Functionality

Setting timed reminders for appointments and managing saved reminders.

Sending and Managing Messages

Sending short text messages and managing sent/received messages.

Advisory Messages

Leaving messages on the display for internal callers during absence.

Using Remote Telephone Access

Using your phone's connection from another telephone or device.

Mobile Connection Configuration

Setting up and managing mobile connections, including data privacy and mobility variants.

Guest Telephone Login/Logout

Logging onto and off of guest telephone connections, managing data.

System Function Access (DISA)

Accessing system functions remotely using Direct Inward System Access (DISA).

Making Calls in Team/Executive/Secretary Configuration

Understanding Telephone Lines

Explanation of primary, secondary, private, shared, and direct call lines.

Trunk Key Functions and Displays

How programmable keys function as trunk keys and their LED indicators.

Managing Calls with Trunk Keys

Answering, dialing, and placing calls on hold using trunk keys.

Using DSS Keys for Team Calls

Using DSS keys to answer calls for team members and make direct calls.

Transferring a Call in Progress

How to transfer an active call to another person.

Forwarding Calls on Trunks

Setting up call forwarding for specific trunk lines.

Executive/Secretary Call Transfer

Directly transferring calls to an executive's phone via Ring Transfer.

Using Team Functions

Group Call Management

Activating/deactivating group call signals and managing group membership.

Accepting Calls for Team Members

Answering calls designated for other team members.

Ringing Group Configuration

Setting up and managing ringing groups for audible call signaling.

UCD Agent Status Management

Logging on/off and managing agent status for UCD call distribution.

UCD Work and Night Service

Requesting work time and managing UCD night service.

Special Functions in the LAN

LAN-Based Hunt Group/Group Call

Leaving hunt groups or group calls when operating on a LAN.

Remote Call Forwarding (Follow Me)

Activating call forwarding from other phones on the network.

LAN Night Answer Service

Configuring night answer service for other phones on the LAN.

LAN Ringing Groups

Setting up and managing ringing groups for phones on the LAN.

Controlling Relays via LAN

Managing external relays on HiPath 3000 systems over the LAN.

Opening Doors via LAN

Activating door openers connected via LAN.

Individual Phone Configuration

Display Settings Adjustment

Customizing display angle, screensaver, and brightness.

Color Scheme Selection

Choosing preferred color themes for the phone's menu display.

TouchGuide Sensitivity Adjustment

Adjusting the responsiveness level of the TouchGuide control.

Key Module Contrast Adjustment

Adjusting the contrast for key labels on the OpenStage Key Module.

Volume Level Adjustment

Setting and adjusting various volume levels for ringer, handset, and speakerphone.

Room Acoustic Settings

Configuring acoustic settings like Normal, Echoing, or Muffled.

Headset Port Configuration

Specifying whether a wired or cordless headset is connected to the phone.

Ringtone Selection

Choosing preferred ringtones from available audio files or uploading custom ones.

Ringer Activation/Deactivation

Turning the phone's ringer on or off to manage incoming call alerts.

En-bloc Dialing Setting

Enabling or disabling en-bloc dialing for call initiation.

Bluetooth Connectivity Setup

Setting up and preparing the phone for Bluetooth connections.

Device Discoverability and Linking

Managing the phone's discoverability and the process of linking Bluetooth devices.

Bluetooth PIN Security

Setting and managing a PIN for Bluetooth pairing and security.

Managing Paired Bluetooth Devices

Managing linked devices, blacklisting, renaming, and deleting entries.

Unsecured Connection Alerts

Configuring tones and indicators for unsecured voice connections.

Automatic Context Menu Closing

Defining whether context menus should close automatically and their display duration.

Network Information Display

Viewing IP addresses and web interface details for network access.

User Data Reset

Restoring phone settings and user data to factory defaults.

Phone Functionality Test

Running a diagnostic test to check phone hardware and functions.

Bluetooth

Bluetooth Discoverability and Linking

Making the phone discoverable and the process of linking Bluetooth devices.

Receiving Contact Data (vCard)

Receiving contact information in vCard format from Bluetooth devices.

Sending Contact Data (vCard)

Transmitting contact data as vCards to other Bluetooth-enabled devices.

Using a Bluetooth Headset

Connecting, preparing, and testing a Bluetooth headset with the OpenStage phone.

Data Backup to USB Memory Stick

Connecting a USB Memory Stick

Instructions for physically connecting a USB memory stick to the phone.

Saving User Data

Backing up phone settings, contacts, and other user data to a USB memory stick.

Restoring All User Data

Recovering all previously saved user settings and data from a backup.

Restoring Selected User Data

Restoring specific categories of user data from a backup file.

Checking Backups

Verifying the contents and status of stored backups on the USB stick.

Deleting Backups

Removing unwanted backup files from the USB memory stick.

Web Interface Configuration

User Pages Access

Accessing phone settings and user-specific configurations via the web interface.

Administrator Pages Access

Configuring phone and network settings via administrator login and password.

Web Interface Settings Configuration

Detailed steps for modifying settings through the web interface, including button functions.

Calling Up the Web Interface

How to access the phone's web interface from a PC.

Fixing Problems

Responding to Error Messages

Explains common error messages, their causes, and possible solutions.

Troubleshooting Common Issues

Provides general advice and steps for resolving common phone operational issues.

Telephone Maintenance

Instructions for cleaning and caring for the physical condition of the telephone.

Display Icons Reference

Application Tab Icons

Icons used to navigate different applications within the phone interface.

Status Bar Icons

Icons indicating phone status, settings, and notifications in the status bar.

Message and Connection Status Icons

Icons representing message status, call list entries, and active call states.

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