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Siemens HiPath 1100 User Manual

Siemens HiPath 1100
151 pages
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Communication for the open minded
Siemens Enterprise Communications
www.siemens.com/open
Documentation
HiPath 1100
HiPath 1120, HiPath 1150, HiPath 1190
OpenStage 15 T
User Manual

Table of Contents

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Siemens HiPath 1100 Specifications

General IconGeneral
BrandSiemens
ModelHiPath 1100
CategoryTelephone
LanguageEnglish

Summary

Documentation

HiPath 1100 User Manual

User manual for the HiPath 1100 telephone system.

Introduction

About This User Manual

Describes the operation and implementation of the HiPath 1100 system features.

Important Notes and Trademarks

Getting to Know Your OpenStage Phone

User Interface Overview

Details the phone's physical layout, keys, and display functions.

OpenStage 15 T Rear Panel and Key Module

Illustrates rear panel connections and the optional Key Module 15.

Programmable Function Keys

Keypad Usage

Display and Idle Menu

Mailbox and Voicemail Access

Caller List Functionality

Service Menu and System Support

Using the HiPath 1100 Features

Considerations and Numbering Plan

General guidelines, numbering, and system feature overview.

System Signaling Tones

Functions Used When Making Calls

Making Calls

Guidance on making internal and external calls using the HiPath 1100.

Speed Dialing

Using Speed Dialing

Step-by-step guide to using the speed dialing feature.

Phonebook Search

Caller Lists Management

External Line Reservation

Callback Functionality

Override and Silent Monitoring

Urgent Call/Callback When Busy

Hotline, Warmline, and Attendant Console

Direct Communication Call

Handsfree Answerback and LCR

LCR Bypass

ACS (Alternative Carrier Selection)

Timers for External Calls

DISA (Direct Inward System Access)

Using a Temporary MSN to Make a Call

Functions Used During Calls

Consultation

Making a consultation call while keeping the first caller on hold.

Call Transfer

Toggle Between Calls

Conference Calls

Three Party Call

Setting up a basic three-party conference call.

Multi-Participant Conference Management

Adding a Participant

Procedure for adding new participants to an existing conference.

Managing Conference Participants

Ending a Conference Call

Call Parking and Retrieval

Recovering a Parked Call

Retrieving a call that has been placed on parking.

Common Hold Functionality

Suffix Dialing and Flash Signals

Account Code for Call Control

External Outgoing Calls

Using account codes for outgoing external calls.

Functions Used When Receiving Calls

Answering Calls

How extensions receive and answer calls based on type.

Answering a Call on Hold

How to answer a second call when already on a call.

Call Pickup (Group and Individual)

Call Forwarding (Internal and External)

Conditional Call Forwarding

Do Not Disturb Feature

Voice Mail System (Internal and External)

Message Waiting Indicator (MWI)

Activating Internal MWI Receipt

Enabling MWI for voice mail subscriber groups.

Mailbox Access and Voice Mail Forwarding

Entry Voice Mail (EVM) System

Mailbox Greeting Configuration and Activation

Checking Personal Mailbox Messages

Groups (Call and Hunt)

Hunt and Call Group Login/Logout

Joining or leaving Hunt and Call groups.

UCD Subscriber Groups and Login/Logout

UCD Agent Availability Settings

UCD Agent Service Status Management

UCD Queue Size and Call Barring

Overflow Extension Functionality

Miscellaneous Functions Overview

Changing Password for Electronic Lock

Procedure to set or change a personal password for security.

Electronic Lock Security Feature

Music on Hold and Busy Signal Options

Language and Country Settings

Relay Control for Peripherals

Relay Status Check and General Alarm Handling

Alarm Clock and Time Reminders

Deleting/Checking Scheduled Time Reminders

Managing existing time reminders.

COS (Class of Service) Changeover

Data Protection Feature

Call Waiting Tone and Feature Deactivation

Room Monitor Functionality

Activating Room Monitor from an Extension

Activating Room Monitor from another extension.

Night Service Configuration

Call Forwarding on Digital Lines

Entrance Telephone - Door Opener

A Call is Received from the Entrance Telephone

Procedure when a call is received from the entrance telephone.

System Programming and Remote Configuration

Using HiPath 1100 Manager Application

Using the Manager application for remote configuration and updates.

Fax Received and Assigned Groups

Executive/Secretary Function and Redial

Call Charge Consultation

Programming the Keys

Procedure for Programming Keys

Step-by-step guide for programming keys.

Features for Programmable Keys

Programming a Procedure Key

Key Label Printing and End Key Function

Programmable Key Features via HiPath 1100 Manager

Storing Phone Numbers in Programmable Keys

Date and Time Settings

Administering Extension Names

PABX Trace Log Functionality

Special Functions for ISDN Lines

Call Forwarding on an ISDN Line

Rerouting calls to an external number on ISDN lines.

Disabling Call Forwarding for ISDN Lines

Deactivating call forwarding for ISDN lines.

Anonymous Caller ID Trace and CLIR

ISDN Network Carrier Features

Practical Guide

Care of the Telephone

Instructions for cleaning and maintaining the telephone.

Troubleshooting Common Issues

Common issues and solutions for phone operation.

System Error Messages

Display Messages Explained

Accessories

OpenStage Key Module 15 Details

Details the features and specifications of the OpenStage Key Module 15.

Feature Codes Overview

Symbols and Numbering Plan

Explanation of symbols and numbering for features.

Features and Codes

Speaker and External Line Feature Codes

Feature codes for speakerphone and external line access.

Speed Dialing Programming Codes

Feature codes for programming speed dial and handsfree answerback.

Callback and Account Code Feature Codes

Feature codes for callback and using account codes.

Mailbox and Call Answering Codes

Feature codes for mailbox access and answering calls on hold.

Call Forwarding and Do Not Disturb Codes

Feature codes for call forwarding and Do Not Disturb.

Busy Signal and System Programming Codes

Feature codes for busy signals and system programming.

Remote Configuration and Data Protection Codes

Feature codes for remote configuration and data protection.

Alarm Clock and UCD Agent Codes

Feature codes for alarms and UCD agent status.

ISDN Call Forwarding and Anonymous Caller ID Codes

Feature codes for ISDN call forwarding and anonymous caller ID.

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