Siemens HN978GQ 1 Series User Manual

en Troubleshooting
42
Fault Cause and troubleshooting
"Sprache Deutsch"
appears in the dis-
play.
There has been a power cut.
▶
Configure the initial configuration settings.
The operation does
not start or is inter-
rupted.
Different causes are possible.
▶
Check the notifications that appear on the display.
→"Displaying information", Page18
Malfunction
▶
Call
→"Customer Service", Page44.
Appliance does not
heat up.
Demo mode is switched on.
1.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
the fuse box off and then on again.
2.
Switch off demo mode in the basic settings within approx.5minutes.
→"Changing the basic settings", Page31
There has been a power cut.
▶
Open and close the appliance door once after a power failure.
a The appliance is checked and is ready to use.
The time is not dis-
played when the ap-
pliance is switched
off.
Basic setting has been changed.
▶
Change the basic setting for the time display.
→"Basic settings", Page30
Appliance door can-
not be opened.
The cleaning function locks the appliance door; ⁠lights up in the display.
▶
Allow the appliance to cool down until goes out on the display.
→"Pyrolytic activeClean cleaning function", Page36
The childproof lock locks the appliance door.
▶
Use the ⁠button to deactivate the childproof lock.
→"Childproof lock", Page30
You can switch off the lock in the basic settings.
→"Basic settings", Page30
HomeConnect is not
working properly.
Different causes are possible.
▶
Go to www.home-connect.com.
The control panel
cannot be opened.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your room or other appliances are working.
Malfunction
1.
Call the after-sales service.
→"Customer Service", Page44
2.
If there is water in the water tank, empty the water tank:
‒ Open the appliance door.
‒ Grip on the right and left below the control panel.
‒ Slowly pull out the control panel and push it upwards.
The appliance re-
quests descaling
without the counter
appearing in ad-
vance.
The set water hardness range is too low.
1.
Descale the appliance.
→"Descaling", Page38
2.
Check the water hardness and set this in the basic settings.
→"Basic settings", Page30
The appliance
prompts you to rinse
it.
During the descaling, the power supply is interrupted or the appliance is switched off.
▶
Rinse the appliance.
→"Descaling", Page38
"Fill water tank" ap-
pears in the display
even though the wa-
ter tank has been
filled.
The water tank has not clicked into place.
▶
Insert the water tank correctly so that it engages in the holder.
→"Filling the water tank", Page20
The water tank has fallen out. Shaking has caused parts to come loose in the water tank.
The water tank is leaking.
▶
Order a new water tank.
→"Customer Service", Page44

Siemens HN978GQ 1 Series Specifications

General

Brand	Siemens
Model	HN978GQ 1 Series
Category	Oven
Language	English