Service and support
Configuring SIRIUS Innovations
96 Configuration Manual, 04/2010, A8E56203880102-02
Service (Technical Assistance)
Are you looking for the right product to suit your application? Do you have technical
questions, require spare parts or need a regional expert on site? We'll help you! Our
experienced team of engineers and technicians will be happy to help:
● Speak to them in person from Monday to Friday between 8 a.m. and 5 p.m. (CET) by
phone: +49(911) 895-5900
● By e-mail: mail to: technical-assistance@siemens.com)
● Send them a fax: +49(911) 895-5907
At Technical Assistance (www.siemens.com/industrial-controls/te
chni
cal-assistance) you can
also access the Siemens Automation and Drives Service & Support Internet platform. This
facility offers an FAQ database where you can look for information and solutions for your
application around the clock. Alternatively, you can send your question direct to a specialist
support adviser via the Support Request feature.
Training
Our training centers at numerous sites worldwide offer individual training programs covering
all fields of automation and individual solutions. Our online courses and various teach-
yourself software packages can help you acquire new knowledge in a time and cost-effective
manner. You can find everything you need to know about our comprehensive SITRAIN
training program online at SITRAIN (www.siemens.com/industrial-control
s
/training).
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