Siemens Washing machine - Troubleshooting Common Operational Problems; Solutions for Operational Issues

25
What to do if...
Problem
The programme does
not start
Severe vibrations during
the spin cycle
The laundry was not or
was insufficiently spun
dry
Water issues from/under
the machine
The machine does not
drain out
The lid does not open
The drum lid opens too
slowly
(depending upon model)
Possible cause / Remedial action
• The selection of the programme was not fully completed:
- The ”Start“ button has not been pressed.
- Programme selector remains in the Stop position.
• The washing machine is not supplied with power:
- Check if the mains cable is connected.
- Check protection devices.
• The tap is closed.
• The inlet hose is torn
• The lid is not properly closed.
• Filter in the water inlet is blocked. -->Clean filter.
• The transportation protection devices for the appliance have not
been completely removed:
- Check if all the transportation protection devices were removed.
(see chapter ”REMOVING THE TRANSPORTATION PROTECTION
DEVICES“)
• The floor is not level.
• The appliance rests on the two ”front“ castors (depending upon
model).
- Push the locking lever towards the right.
• You have chosen a programme without a spin cycle, i.e. ”Gentle Spin“.
• The imbalance control system has detected an improper distribution
of laundry in the drum:
- Resort the laundry and again select ”Spin“.
• The drain hose is improperly inserted into the drainage line.
• The water-inlet hose leaks at the machine and at the tap:
- Check the gaskets and connections.
• ”Rinse Stop“ was chosen.
• The drain pump filter is blocked:
- clean the filter (see chapter
”CLEANING THE FILTER“)
• The drain hose is broken or crimped.
• The programme has not yet ended.
The lid remains locked during the entire time of the programme.
• The washing machine has not been used for a long time.
• The washing machine is in a room that is too cold.
• Residual detergent (powder) is blocking the hinges.
- remove residual detergent.
If a malfunction can not be remedied with the assistance of the following chart:
•Turn programme selector to ”Off“.
•Disconnect washing machines from mains.
•Turn off tap.

Danger of electric shock!
Have repairs carried out only through the service department or by authorised specialists.