Siemens WG44B209GB - Page 47

Troubleshooting en
47
Fault Cause and troubleshooting
"E:35 / -10" There is water in the base trough.
▶ Turn off the water tap.
▶ Call the after-sales service.
→"Customer Service", Page56
The appliance is leaking.
▶ Turn off the water tap.
▶ Call the after-sales service.
→"Customer Service", Page56
Detergent dosage is too high.
▶ Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
▶ Reduce the amount of detergent for the next wash-
ing cycle with the same load.
"E:30/-20" Detergent dosage is too high.
▶ Reduce the amount of detergent for the next wash-
ing cycle with the same load.
Additional water is added.
▶ Do not add any extra water to the appliance while it
is operating.
Solenoid valve defective.
▶ Call the after-sales service.
→"Customer Service", Page56
All other error codes. Malfunction
1. Switch the appliance off and then on again.
2. If the message appears again, disconnect the appli-
ance from the power supply for at least 30 seconds
by pulling out the plug or by switching off the relev-
ant circuit breaker in the fuse box.
a If the fault was a one-off, the message disappears.
3. If the message appears again, call the after-sales
service. Please specify the exact error message
when calling.
→"Customer Service", Page56
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶ Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶ Check the circuit breaker in the fuse box.
There has been a power cut.