Siemens WG44B209GB - Page 53

Troubleshooting en
53
Fault Cause and troubleshooting
Detergent residue on
the damp washing.
Detergents may contain water-insoluble substances
that deposit on the laundry.
▶ Start the Rinseprogramme.
Detergent residue on
the dry laundry.
Detergents may contain water-insoluble substances
that deposit on the laundry.
▶ Brush out the laundry after washing and drying.
HomeConnect is not
working properly.
Different causes are possible.
▶ Go to www.home-connect.com.
No connection to the
home network.
Wi-Fi is switched off.
▶ Activating Wi-Fi on the appliance.
→"Activating Wi-Fi on the appliance", Page37.
Wi-Fi is activated but a connection to your home net-
work cannot be established.
1. Ensure that the home network is available.
2. Reconnect the appliance to the home network.
→"Setting up HomeConnect", Page36
Water is leaking out at
the water inlet hose.
Water inlet hose is not correctly/securely connected.
1. Connect the water supply hose correctly.
→"Connecting the water inlet hose", Page14
2. Tighten the screw connection.
Water is leaking out at
the water outlet hose.
The water outlet hose is damaged.
▶ Replace the damaged water outlet hose.
Water outlet hose is not connected correctly.
▶ Connect the water outlet hose correctly.
→"Water outlet connection types", Page15
Odours have formed
in the appliance.
Humidity and detergent residue may promote the
formation of bacteria.
▶
→"Cleaning the drum", Page40
▶ If you are not using the appliance, leave the door
and detergent drawer open so that residual water
can evaporate.
Damp stains have
formed on the fabrics
after the end of the
smartFinish pro-
gramme.
Water droplets from the drum or from the door have
moistened the fabrics. The drops come from either
condensed steam or the residual moisture from the
previous wash programme.
▶ Iron the fabrics or hang them up to dry.
Fabric softener re-
mains in the detergent
drawer.
The use of fabric softener is not supported for the se-
lected programme.
▶ Before washing, check whether the use of fabric
softener is supported for the selected programme.
→"Programmes", Page27