Faults and what to do about them en
31
The programme will not
start.
■ Have you touched I button or selected f (Finish in) time?
■ Is the door closed?
■ Ó lights up: the detergent drawer has not been pushed in completely. Push
the detergent drawer in correctly.
The water is not draining. ■ Clean the drain pump ~ Page 27
■ Clean the drain pipe and/or the drain hose.
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
The spin result is not sat-
isfactory.
Laundry wet/too damp.
■ Not a fault – the unbalanced load detection system has interrupted the spin
cycle because the laundry is unevenly distributed. Distribute small and
large items of laundry evenly in the drum.
■ Is æ (Easy iron) selected?
■ Is the selected speed too low?
The spin cycle runs sev-
eral times.
Not a fault – the unbalanced load detection system is adjusting an imbalance.
The programme is taking
longer than usual.
■ Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly distributing the laundry.
■ Not a fault – the foam detection system is active – a rinse cycle has been
switched on.
The length of the pro-
gramme changes during
the wash cycle.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the Touch-
Display.
Residual water in the left-
hand compartment for
the care product.
Not a fault – the effectiveness of the care product is not affected.
Odours, stain formation in
the appliance.
Run the ä Drum Clean programme without laundry.
Add washing powder or a detergent containing bleach.
Note: To prevent foaming, only use half the amount of detergent recommended
by the detergent manufacturer. Do not use detergents designed for woollens or
delicates.
The f symbol lights up
in the Touch-Display.
Foam may also be leaking
from the detergent
drawer.
Have you used too much detergent?
Mix one tablespoon of fabric softener with 1/2 litre of water and pour it into left-
hand compartment (not suitable for outdoor clothing, sportswear or items
stuffed with down).
Use less detergent in the next washing cycle.
Repeated, intensive foam-
ing.
■ Check your basic dosage and dosage strength settings.
■ If required, use a different liquid detergent.
Detergent/fabric softener
drips off the seal and col-
lects on the door or in the
seal fold.
There is too much detergent/fabric softener in the dispensers. Do not fill above
the max. mark in the dispensers.
Faults Cause/Remedy
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