TroubleshootingNL
Malfunction Cause and Troubleshooting
Washing water is not
pumped out.
Drain pipe or water drain hose is clogged.
▶ Clean the drain pipe and the water drain hose.
Drain pipe or water drain hose is kinked or
trapped.
▶ Make sure that the drain pipe and the water
drain hose are not kinked or trapped.
Drain pump is clogged.
▶
→
"Clean the drain pump", page 35
- - - is activated.
▶ Resume the programCentrifugeorDrainto choose
and onStart / Refillto push.
→
"Resume program at rinse hold", page 31
Water drain hose is connected too high.
▶ Mount the water drain hose at a maximum height of 1
metre.
Pump cover not assembled correctly.
▶ Assemble the pump cover correctly.
Detergent dosage is too high.
▶ Immediate measure: mix a tablespoon of fabric softener
with 0.5 l of water and pour this mixture into the left
compartment (not for outdoor, sportswear and down
textiles).
▶ Reduce the amount of detergent for the next wash
with the same load.
Unauthorized extension fitted to the water drain
hose.
▶ Remove unauthorized extensions to the water drain
hose.
→
"Connecting the device", page 15
Pump cover is not fully screwed in.
▶ Make sure that the pump cover is screwed into the
device as far as it will go. The handle of the pump
cover must be vertical.
No water flows into
the device. The
detergent was not
washed in.
Start / Refillwas not pressed.
▶ PressStart / Refill.
Strainer in the water supply is clogged.
▶ Clean the strainer in the water supply.
Water tap is closed.
▶ Open the water tap.
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