Siemens WM14UPH0IN - Page 49

Troubleshooting en
49
Fault Cause and troubleshooting
The programme does
not start.
1. Switch off the appliance.
2. Clean the pump unit.
→"Cleaning the detergent drawer", Page40
3. Switch the appliance on.
4. If the display appears again after you clean the
pump unit, call customer service.
→"Customer Service", Page59
Note:You can deactivate and manually dose the intel-
ligent dosing system until the fault is rectified.
→"Buttons", Page23
The door cannot
beopened.
is activated.
▶ Continue the programme by selecting Spin or
Drain and pressing .
The temperature is too high.
▶ Wait until the temperature has dropped.
▶ Cancel the programme.
→"Cancelling the programme", Page32
Water level is too high.
▶ Select a suitable programme for draining.
→"Programmes", Page26
Power failure.
▶ Open the door using the emergency release.
→"Emergency release", Page57
The water is not drain-
ing.
Drain pipe or water outlet hose is blocked.
▶ Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶ Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump", Page42
is activated.
▶ Continue the programme by selecting Spin or
Drain and pressing .
The water outlet hose is connected too high.
▶ Install the water outlet hose at a maximum height of
1 metre.
Pump cover is not correctly assembled.
▶ Correctly assemble the pump cover.
Detergent dosage is too high.