Trouble Shooting
Use the table below to solve minor problems.
When power fails,
the backup time is
shorten.
Battery low alarm
issue quickly.
Battery voltage is too low.
Charge the unit at least 8 hours.
Battery capacity is not full
even after charge the unit for
at least 8 hours.
Check the date code of the battery. If the
batteries are too old, replace the batteries.
No LED display on
the front panel when
PV/battery is
working
Battery/PV is not connected well.
Buzzer beeps
continuously and
red LED is on.
Internal temperature of
controller component is over
90°C.
Check whether the air flow of the unit is
blocked or whether the ambient
temperature is too high.
The battery voltage is too high.
Check if spec and quantity of batteries are
meet requirements.
The battery voltage is too low.
Connect with PV to charge, the problem
will be solved.
PV input voltage is too high
Check the BMS communication wire to see
if it’s well connected
Check the transceiver signal
Inverter Communication failed
Check the communication wire to see if it’s
well connected
Check the transceiver signal
If any unlisted abnormal situations occur, please call the service people for professional examination.