How often should I clean my Silonn Ice Maker?
To maintain optimal performance of your Silonn Ice Maker, clean it every 1 to 2 weeks. Use neutral cleaning agents such as a mild vinegar solution or soapy water.
What to do if the 'ADD WATER' light is on in my Silonn SLIM21W?
If the 'ADD WATER' light is illuminated on your Silonn Ice Maker, this could indicate several issues: * The water level might be too low. In this case, stop the ice-making process, add more water, press the 'ON/OFF' button, and then restart the unit. * The water screen at the bottom of the reservoir might be blocked. Try running the self-cleaning function. * There might be a pump malfunction. If this is the case, contact customer service.
What to do if my Silonn SLIM21W takes too long to make ice?
If your Silonn Ice Maker is taking too long to make ice, stop the ice-making process, allow the ice to melt, and then restart the machine to try again.
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