10
Problem
“ICE FULL”
Light is on.
Ice sticks
together.
Possible Causes Solution
Ice is blocking the infra-
red sensor.
Making ice takes too
long.
The water temperature
is too low.
Infrared sensors do not
work.
Evaporator deforma-
tion.
1. Wipe clean the infrared
sensors.
2. Contact customer ser-
vice if the infrared sen-
sors still don’t work.
Remove the ice from the
ice basket.
Stop making ice, after the
ice melts restart and try
again.
Fill with water tempera-
tures between 8°C and
25°C.
Ambient or water
temperature is too high.
Water pump is damaged.
The gears in the motor
are broken.
Refrigerating system
leaking.
Refrigerating system
blocked.
The fan stopped work-
ing.
The wires are loose.
Please contact customer
service.
Please contact customer
service.
Not making
ice.
Keep ambient temperature
less than 32°C and fill cold
water.
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