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29 ■
Error Possible cause Solution
No sound.
The playback
device has been
muted.
Unmute the playback
device.
The audio ca-
blew is incor-
rectly connected
in AUX-IN mode.
Make sure that the audio ca-
ble w is correctly connected
to the AUXIN socket 0
of the headphones and the
playback device.
Sound is
only com-
ing from
one side of
the head-
phones.
The stereo
balance control
on the playback
device is set
incorrectly.
Adjust the stereo balance
control to your desired
setting.
► If you cannot solve the problem using the steps above,
please contact the customer service hotline (see section
3 year limited warranty).
IB_398448_SBKG40A1_LB9.indb 29IB_398448_SBKG40A1_LB9.indb 29 28.10.2021 11:03:3028.10.2021 11:03:30