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Silvercrest SECM 12 B2 - Warranty Terms and Claims; Service and Importer Details

Silvercrest SECM 12 B2
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SECM 12 B2
GB
IE
NI
CY
7
Warranty period and statutory claims for
defects
The warranty period is not prolonged by repairs
effected under the warranty. This also applies to
replaced and repaired components. Any damage
and defects present at the time of purchase must
be reported immediately after unpacking. Repairs
carried out after expiry of the warranty period shall
be subject to a fee.
Scope of the warranty
This appliance has been manufactured in accord-
ance with strict quality guidelines and inspected
meticulously prior to delivery.
The warranty covers material faults or production
faults. The warranty does not extend to product
parts subject to normal wear and tear or fragile
parts such as switches, batteries, baking moulds or
parts made of glass.
The warranty does not apply if the product has
been damaged, improperly used or improp-
erly maintained. The directions in the operating
instructions for the product regarding proper use
of the product are to be strictly followed. Uses
and actions that are discouraged in the operating
instructions or which are warned against must be
avoided.
This product is intended solely for private use and
not for commercial purposes. The warranty shall be
deemed void in cases of misuse or improper han-
dling, use of force and modifications/repairs which
have not been carried out by one of our authorised
Service centres.
Warranty claim procedure
To ensure quick processing of your case, please
observe the following instructions:
Please have the till receipt and the item number
(e.g. IAN 12345) available as proof of purchase.
You will find the item number on the type plate,
an engraving on the front page of the instructions
(bottom left), or as a sticker on the rear or bot-
tom of the appliance.
If functional or other defects occur, please
contact the service department listed either by
telephone or by e-mail.
You can return a defective product to us free of
charge to the service address that will be provided
to you. Ensure that you enclose the proof of pur-
chase (till receipt) and information about what
the defect is and when it occurred.
You can download these instructions
along with many other manuals,
product videos and software on
www.lidl-service.com.
Service
Service Great Britain
Tel.: 0871 5000 720 (£ 0.10/Min.)
E-Mail: kompernass@lidl.co.uk
Service Ireland
Tel.: 1890 930 034
(0,08 EUR/Min., (peak))
(0,06 EUR/Min., (off peak))
E-Mail: kompernass@lidl.ie
CY
Service Cyprus
Tel.: 8009 4409
E-Mail: kompernass@lidl.com.cy
IAN 290154
Importer
Please note that the following address is not the
service address. Please use the service address
provided in the operating instructions.
KOMPERNASS HANDELS GMBH
BURGSTRASSE 21
DE - 44867 BOCHUM
GERMANY
www.kompernass.com
Add papp 21 symbol + explanation
IB_290154_SECM12B2_LB6-GB-IE-NI-CY.indb 7 08.11.17 16:44

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