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Troubleshooting Tips:
Question Solution
Why are the keyfob buttons
reversed? (lock button unlocks,
unlock button locks.)
Check to make sure the at bar is hor-
izontal through the cross-hairs during
installation. (page 5)
Check to make sure the at bar is
horizontal through the cross-hairs
during installation. (page 5)
Check to make sure the batteries
are charged and installed
properly.
Check to make sure
the wires are inside
the clip and not
pinched during
installation. (page 6)
Why doesn’t the keypad respond
when I press the buttons?
Why doesn’t my pre-programmed
keyfob get a response from the
lock?
Why doesn’t the latch fully extend
when I rotate the thumbturn?
Why doesn’t the keypad respond
when I press the buttons?
Check to make sure both wires are
connected. (page 5)
Check that the batteries are installed
correctly.(page 6)
Check to make sure both wires are
connected. (page 5)
Check that the batteries are installed
correctly.(page 6)
Check that the deadbolt is retracted and
the thumbturn is vertical during
installation. (page 5)
Manually check the deadbolt to make
sure it is aligned with the strike plate.
(pages 4, 6)
Why doesn’t my pre-programmed
keyfob get a response from the
lock?
Why does the auto-locate feature
keep giving me an error tone
during installation?
Why does the lock give an error
tone when the door is closed and
lock button is pressed?
19
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© SimpliciKey 2013
Lifetime limited finish and mechanical warranty
2-year electronic warranty
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Garantía de 2 años para el sistema electrónico
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received,
including interference that may cause undesired
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