SimpliSafe Base Station Setup Guide

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SimpliSafe Ltd Terms of Sale
1. Information about SimpliSafe and how to contact us
We are SimpliSafe Ltd (“SimpliSafe”) a company registered in England and Wales under registration number 10795126 and with
our registered oce at Suite 14c, Link 665 Business Centre Todd Hall Road, Haslingden, Rossendale, United Kingdom, BB4 5HU. Our
registered VAT number is 287 6084 60.
You can contact us by telephoning our customer service team at 0800 920 2420 or by writing to us at No. 1 Spinningfields, Quay
Street, Manchester MAN M3 3JE or by email to customer-suppport@simplisafe.co.uk. If we have to contact you we will do so by
telephone, SMS, or by writing to you at the email address or postal address you provided to us in your order.
2. Acceptance
Our acceptance of your order will take place when SimpliSafe emails you to indicate our acceptance, at which point a contract will
come into existence between you and us incorporating these Terms of Sale. If we are unable to accept your order, we will inform you of
this by e-mail and will not charge you for any Products. This might be because the Product is out of stock, because of unexpected limits
on our resources which we could not reasonably plan for, because we have identified an error in the price or description of the Product
or because we are unable to meet a delivery deadline.
3. EU Sales
Purchases from SimpliSafe are available only in the European Union. You agree not to use or attempt to use any Product outside the
European Union.
4. Use of Products
You agree not to use any Product for any illegal or unlawful purpose.
5. Sales are intended for End Users Only
Purchases made through the SimpliSafe website are intended for end user customers only.
6. No business use
Products are for domestic and private use only and may not be used in any business or for any commercial purpose.
7. Payment Methods
SimpliSafe accepts credit cards, debit cards and SimpliSafe Gift Cards as forms of payment in each case as set out on its website. If
a credit card is being used for a transaction, SimpliSafe may obtain a pre-approval from the credit card company for an amount up to
the amount of the order. Billing to your credit card occurs at the time of purchase or when the order is shipped. If the balance from a
SimpliSafe Gift Card is used for a transaction, the amount is deducted from your Gift Card at the time of purchase. If the total amount of
the transaction is greater than the balance available in Gift Card your credit card will be charged for the balance.
We are unable to accept credit cards issued by banks outside the European Union. Debit cards and check cards have daily spending
limits that may prevent the processing of your order.
8. Prices
The price of the Products (which includes VAT) will be the price indicated on the order pages when you placed your order. We take all
reasonable care to ensure that the price of the Products advised to you is correct. However please see below for what happens if we
discover an error in the price of any Products you order.
The total price will include the price of the Products in your order plus any applicable shipping charges and any customs or excise duty,
less any discounts oered by SimpliSafe. SimpliSafe reserves the right to change prices for Products oered at any time, and does not
provide price protection or refunds in the event of a price drop or promotional oering.
If the rate of VAT changes between your order date and the date we supply the Products, we will adjust the rate of VAT that you pay,
unless you have already paid for the Product in full before the change in the rate of VAT takes eect.
It is always possible that, despite our best eorts, some of the Products may be incorrectly priced. We will normally check prices
before accepting your order so that, where the Product’s correct price at your order date is less than our stated price at your order
date, we will charge the lower amount. If the Product’s correct price at your order date is higher than the price stated to you, we will
contact you for your instructions before we accept your order. If we accept and process your order where a pricing error is obvious and
unmistakeable and could reasonably have been recognised by you as a mispricing, we may end the contract, refund you any sums you
have paid and require the return of any Products provided to you.
You must pay for all Products in full before we dispatch them.
9. Value Added Tax
The total price of the Products will include VAT based on the delivery address and the rate in eect at the time your transaction is

SimpliSafe Base Station Specifications

General

Connectivity	Wi-Fi, Cellular
Backup Battery Life	24 hours
Color	White
Siren	95 dB
Power Source	AC Power
Compatibility	SimpliSafe security devices