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SimpliSafe Base Station Setup Guide

SimpliSafe Base Station
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Have questions? Call 0800 920 2420
24
features of the Products. Please note that the Products only perform in the manner set out on our website and there is no guarantee
that the Products may not be compromised or circumvented. The Products are designed to provide a specified response in given
situations. There is no guarantee that the Products will prevent unauthorized intrusion onto the premises or will prevent any personal
injury or property loss or any other emergency condition, including fire, smoke, carbon monoxide, medical emergencies or water
damage; or that the Products will in all cases provide adequate warning or protection. You understand that the Products may be
interrupted, circumvented, unavailable (for a limited or extended time period) or otherwise compromised, including as a result of
equipment designed or used by a third party for the purpose of causing false alarms or gaining unauthorized access to or otherwise
aecting or controlling the Products.
13. Limited Warranty and Goodwill Guarantee
SimpliSafe warrants to you that the Products will be free from defects in materials and workmanship under normal use and service
for 3 years from the date that you purchase the Product (“Limited Warranty”). SimpliSafe’s obligation and liability under the Limited
Warranty is limited to accepting return of the defective part of the Product and an equivalent replacement Product or parts during the
warranty period. Replacement Products or parts may be new or reconditioned, at the sole option of SimpliSafe. SimpliSafe warrants
any replacement Product or part for 3 years from the time of replacement. Ownership of any returned Product or part transfers to
SimpliSafe on receipt.
For service under the Limited Warranty, please contact SimpliSafe Customer Support at 0800 920 2420 or visit https:www.simplisafe.
co.uk/support and click on “Contact Us”. If SimpliSafe is unable to address the issue that you are facing, SimpliSafe will send you a
replacement Product or part along with a postage prepaid return slip. You must return your old Product or part to SimpliSafe using
such slip.
This Limited Warranty does not apply where damage is caused by failure to follow installation or operating instructions, misuse (which
includes using Products outdoors unless outdoor use is expressly permitted, and in such cases only as directed), alteration, abuse,
accident or tampering, or damage or non-performance resulting from use of any item or repair services not provided by SimpliSafe.
The Limited Warranty does not apply if damage was caused by Act of God, natural disaster, labor dispute, war, terrorism, civil strife,
or other cause beyond SimpliSafe’s control. Battery replacement is excluded from the Limited Warranty. Products that are tested and
found to be in good working condition (not defective) are not covered by this Limited Warranty.
In addition to the Limited Warranty you may return the Product to us at any time within 60 days of your order and receive a full refund
(“Goodwill Guarantee”). SimpliSafe will send you a postage prepaid return slip, and you must return you the Products to SimpliSafe
using such slip.
The Limited Warranty and Goodwill Guarantee do not aect your legal rights under the Consumer Rights Act 2015 or your general
rights in relation to faulty or misdescribed Products (which are described in clause 14).
14. Responsibility for loss or damage suered by you
If either you or we are in breach of our agreement, you or we shall be liable to the other for foreseeable loss and damage caused by the
breach and not for any losses that are not a foreseeable consequence of the breach or for indirect losses which happen as a side eect
of the main loss or damage and which are not foreseeable by you and us.
We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for
loss or damage you suer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but
we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will
happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during
the sales process. We are not liable to you for loss that was not foreseeable, was not caused by us or business loss.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or
personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent
misrepresentation; for breach of your legal rights in relation to the products and for defective products under the Consumer Protection
Act 1987.
We only supply the products for domestic and private use. If you use the products for any business, commercial purpose or re-sell any
Products we will have no liability to you for any loss that relates to a business such as any loss of profit, loss of business, business
interruption, or loss of business opportunity.
15. Monitoring Services
Monitoring services will not be provided in connection with your purchase of the Products unless you activate such services online
through https://simplisafe.co.uk or by calling SimpliSafe Customer Support at 0800 920 2420 (and as and when this feature becomes
available in your location, through the SimpliSafe mobile app).
Monitoring services will be provided in accordance with SimpliSafe’s Terms of Service which can be found online https://simplisafe.
co.uk/terms-of-service and no other terms will apply to such services.
16. Services Provided Without Monitoring Subscription
If you activate service oerings made available in connection with any Products that do not require a monitoring subscription (such
as motion-detected alerts, cloud-based video recording and storage and/or video streaming services which may be made available,
from time to time, in connection with a SimpliSafe security camera without a monitoring subscription) such services shall be provided

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SimpliSafe Base Station Specifications

General IconGeneral
ConnectivityWi-Fi, Cellular
Backup Battery Life24 hours
ColorWhite
Siren95 dB
Power SourceAC Power
CompatibilitySimpliSafe security devices

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