skywalk is offering its customers a brand new Guarantee. This Guarantee applies to all customers
who have purchased a Glider after 01.07.2007, and further extends the current skywalk Guarantee.
We are calling it the skywalk 2+2 Guarantee. The skywalk 2+2 Guarantee covers material or work-
manship defects and applies to all authorized, (DHV seal of approval or CEN) privately used equip-
ment. Professionally used gliders (for instance Flight Instruction School Gliders and commercial-
ly utilized Tandem gliders) are not included in the guarantee. No warranty claim is available for: Nor-
mal wear and tear insufficient maintenance, improper storage, treatment or handling with chemicals
of any kind accidents or purposefully crashing into obstacles any behaviour which is purposefully da-
maging to the glider. In order to activate the guarantee, the customer must send the completed sky-
walk Guarantee Card within 14 days back to skywalk, or simply complete the online formula on the
skywalk homepage. In the case of damage the Glider should be sent to skywalk at the customers
expense with a copy of the sales contract. Guarantee decisions and Guarantee repair will be carried
out exclusively by skywalk. If a Guarantee is warranted, skywalk will carry out all decisions regar-
ding repair, parts exchange or product replacement (possibly with discount- new for your old glider)
The Guarantee is valid until 2 years after the date of purchase. If a complete Glider check is perfor-
med by skywalk or by a skywalk authorized check center (current listing under www.skywalk.org/
dealer according to rigorous skywalk guidelines within two years of purchase, then skywalk will ex-
tend the 2+2 Guarantee for two more years, so to speak, to a 4 year Guarantee. skywalk strives to
find the optimal solution for each individual customer, and where applicable is prepared to under-
take further actions as a gesture of goodwill to our customers.
To take advantage of all the
skywalk 2+2 Guarantee please
register on www.skywalk.org
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