WARRANTY
•Does the damage appear NOT to be due to impact, abuse, negligence, or
reactions to solvents, or harsh detergents?
•For specific instructions regarding different products, please consult the Product-
by-Product Guidelines.
STEP TWO
Bring the product to the store where it was purchased OR Call Slingshot for a
Return Authorization (RMA) Number OR email warranty@sskiteboarding.com to
obtain an RMA number. Please note that warranty claims will not be processed
without an RMA number.
•Consumers call 1-509-493-3979 or email warranty@sskiteboarding.com
•Tell us WHAT you are sending back-describe the product. Please include model,
product year and serial number.
•We will also require a digital photo of the product showing the issue.
•Tell us WHY you are sending it back-describe the problem.
•Tell us WHERE you bought the product.
•Record the RMA# and details for future reference.
STEP THREE
Pack and ship the product immediately!
•Include the original proof of purchase (receipt).
•Include a brief description of the problem and the RA#.
•Mark the defect clearly with a piece of masking tape.
•Print the RA# clearly on the outside of the box.
Slingshot Sports
Attention: Warranty RA#______________
65435 Hwy 14
White Salmon, WA 98672
If you live in anywhere outside the United States:
Please contact us via email and we will get you in touch with your regional
distributor to process your claim. warranty@sskiteboarding.com
Customers are responsible for shipping charges to Slingshot.
Slingshot is responsible for all charges shipping the product back to the customer
or dealer. Street addresses are required. We cannot return ship to a PO Box.
GUIDELINES
P 19
To Next Page
Loading...
