V: 10/13/2024 - 1 ©2024 Snom Technology GmbH 17/22
Short User Manual
(5) Transferring calls
You can transfer connected calls as well as deflect calls ringing on your phone.
Attended call transfer: with a single call on the phone
When you have a call on the line, there are two ways to transfer it to a third party
Attended call transfer: Announcing the call to the third party first, to make sure the call is welcome and
will be accepted.
1.
Blind call transfer: There will be no feedback on whether the third party is available and/or picking up
the call.
2.
When a call is ringing on your phone, you can redirect it to a third party without answering it first. → Call
deflection
Put the connected call (B, 101) on
hold.
1. 1 2
Dial the number (C, 102) you want to transfer the call (B, 101) to and announce the call.2.
3. If the third party (C, 102) wants to
accept the call, press
Transfer
or
Transfer
→ The call (C, 102) is put on hold.
3
to complete the transfer.
4. Press
Transfer
or
Confirm
→ You may briefly see screen
message
Ended B 101
indicating
that the transfer was completed.
B (101) is in a call with C (102)
now.
4
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