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Snom D385 - User Manual

Snom D385
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© 2018 Snom Technology GmbH
Snom Technology GmbH
Wittestr. 30 G
13509 Berlin, Deutschland
Tel. +49 30 39 83 3 0
Fax +49 30 39 83 31 11
offi ce.de@snom.com
Snom, Inc.
2603 Camino Ramon, Suite 420
San Ramon, CA 94583, USA
Tel. +1 339 227 6160
Fax +1 339 227 6180
o ce.us@snom.com
Snom Technology GmbH
The Courtyard, High Street
Ascot
Berkshire SL5 7HP, UK
Tel. +44 161 348 7500
Fax +44 169 348 7509
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Snom Technology GmbH
6 Parc des fontenelles
78870 Bailly, France
Tel. +33 1 80 87 62 87
Fax +33 1 80 87 62 88
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Snom Technology GmbH
Via Milano 1
20020 Lainate, Italia
Tel. +39 02 00611212
Fax +39 02 93661864
o ce.it@snom.com
Snom Technology Ltd.
Rm. 828, 5F, No. 285, Sec. 4
Zhongxiao E. Rd., Da‘an Dist.
Taipei City 10692, Taiwan
Tel. +886 2 8751 1120
Fax +886 2 8751 1130
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Your specialist retailer - Ihr Fachhändler -
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v1.02
IP Phone D385
User Manual

Table of Contents

Other manuals for Snom D385

Question and Answer IconNeed help?

Do you have a question about the Snom D385 and is the answer not in the manual?

Summary

Copyright, Trademarks, GPL, Legal Disclaimers

Legal Notices

Legal information and disclaimers regarding the product and software.

Important Information

Safety Instructions

General safety guidelines for using the phone and avoiding hazards.

SELV Compliance

Information on safety extra-low voltage compliance for connections.

Standards Conformance

Details on compliance with essential health, safety, and environmental directives.

Product Specifications

Device Specifications

Lists technical details like safety standards, Ethernet, power, and connectors.

Device Disposal

Guidelines for disposing of the device according to European directives.

Cleaning the Device

Instructions on how to clean the phone to avoid damage.

Setting Up the Phone

Delivery Content

Lists the items included in the phone package.

Attaching and Detaching the Footstand

Instructions on how to attach and remove the phone's footstand.

Adjusting the Display Angle

Guide on how to adjust the phone's display angle for optimal viewing.

Connecting the Phone

Steps for connecting the phone to power and network cables.

Connecting a Headset

Instructions for connecting wired and wireless headsets to the phone.

Initializing and Registering the Phone

Process for initializing and registering the phone for network use.

Prerequisites

Requirements needed before initializing and registering the phone.

Initialization Process

Step-by-step guide for the phone's initial setup and registration.

Troubleshooting Initialization

Steps to take if phone initialization and registration are unsuccessful.

Correcting the Clock

How to set or correct the phone's date and time settings.

Getting to Know Your Phone

At a Glance

Overview of the phone's main components and factory settings.

LED Indicators

Explains the meaning of different LED lights on the phone.

Hard Keys

Description of the physical buttons on the phone and their functions.

Programmable Function Keys

Details on context-sensitive, navigation, and preprogrammed function keys.

Display Layout

Idle Mode Display

Explains information shown on the display when the phone is idle.

Active Mode Display

Explains information shown on the display when the phone is active.

Function Key Label Screen

Describes the second screen for programmable function key labels.

Settings

Phone Settings

Accessing and adjusting settings directly on the phone.

Settings in Administrator Mode

Overview of settings available in administrator mode via phone/web.

Settings in User Mode

Overview of settings available in user mode via phone/web.

Display Settings

Adjusting backlight, contrast, and font size for phone and expansion modules.

Adjusting Backlight Intensity

Steps to adjust the brightness of the phone's primary and secondary displays.

Adjusting Contrast

How to adjust the contrast for the phone's secondary display.

Font Size and Text Alignment

Customizing font size and text alignment for function key labels.

Display Settings for Connected D3 s

Configuring display settings for connected expansion modules.

The Phones Web Interface

Security Settings

Setting administrator and HTTP passwords for phone security.

Opening the Web Interface

Steps to access and open the phone's web interface.

How the Web Interface Works

Explanation of the web interface navigation and saving changes.

User Mode;Administrator Mode

Differences and switching between user and administrator modes.

User Mode on the Phone

How to switch the phone to administrator mode from user mode.

User Mode on the Web Interface

How user mode affects web interface accessibility.

Directories

Directory Overview

Information about the phone's built-in directory capacity and management.

Contact Types

Details on VIP and Deny List contact types and their behavior.

Adding;Editing Entries on the Phone

Step-by-step guide for manually adding and editing contacts on the phone.

Adding;Editing Entries on the Web Interface

Adding and editing contacts using the phone's web interface.

Dialing from Phone Directory

Making calls directly from the phone's directory.

External Directories

LDAP Directory

Configuring and using LDAP for external directory searches.

Contacts List

Setting up and using external contact lists via URI.

Using the Phone

Making Calls

Instructions on how to initiate calls using various methods.

Using Different Dialing Methods

Various ways to dial numbers, including auto dial and redial.

Speed Dialing

Setting up and using speed dial numbers for quick dialing.

Accepting Calls

How to answer incoming calls using different audio devices.

Call Waiting

Managing multiple calls and handling incoming calls during an active call.

Conference

Setting up and managing multi-party conferences.

Transferring Calls

Methods for transferring calls to a third party.

Missed Calls

Viewing and managing missed call indications.

Call Lists

Accessing and managing lists of missed, dialed, and received calls.

Locking and Unlocking the Keyboard

Locking and Unlocking

How to lock and unlock the phone's keypad.

Rejecting or Redirecting Incoming Calls

Manually Rejecting Calls

Options for manually rejecting ringing calls.

Automatically Rejecting Calls

How to automatically reject calls using features like Deny List or DND.

Call Forwarding

Configuring incoming calls to be forwarded under various conditions.

Configuring the Function Keys

Function Keys Overview

Introduction to the types and programmability of Snom phone function keys.

Settings on the Phone

How to program function keys directly on the phone.

Settings on the Web Interface

Configuring function keys via the phone's web interface for more options.

Examples for Function Key Programming

Practical examples of programming function keys for specific tasks.

Extension Monitoring and Call Pick-up

Setting up keys to monitor and pick up calls from other extensions.

Speed Dialing with Function Key

Programming function keys for quick speed dialing.

Changing Context-Sensitive Key Settings

Customizing the behavior of context-sensitive keys.

Customizing the Phone Settings

Identities;Accounts

Managing phone accounts or "identities" for different providers.

Configuring and Editing Identity;Account

Steps to set up and modify phone identities on the phone and web interface.

Date and Time Formats

Setting date and time formats on the phone and web interface.

Emergency Numbers

Setting emergency numbers for dialing when the keyboard is locked.

Call Forwarding Settings

Configuring call forwarding rules for different scenarios.

Call Waiting

Managing incoming calls during an active call and setting notification preferences.

Number Guessing

Enabling automatic number suggestions based on typed input.

Speed Dial

Setting up and using speed dial numbers via the web interface.

Software Update

Manual Update

Steps for manually updating the phone's firmware.

Auto Provisioning

Information on automatic software updates and provisioning.

Troubleshooting

Rebooting the Phone

Instructions for restarting the phone to resolve issues.

Reset to Factory Values

Restoring the phone to its original factory settings.

Contacting Snom Support

How and where to get support from Snom or its partners.

Traces

How to capture SIP and PCAP traces for problem analysis.

Appendix 1 - Display Symbols and Icons

Symbols Found in the Function Key Line

Explains symbols displayed on the function key line for activation.

Display Indications

Visual cues on the display for phone status and activity.

Appendix 3 - Wall Mounting

Wall Mounting Instructions

Steps and diagrams for securely mounting the phone on a wall.

Appendix 4 - Programmable Functions

Freely Programmable Functions

Brief descriptions of various programmable function key types.

Key Events

List of available key events for function key programming.

Appendix 5 - GNU General Public License

GNU General Public License

Full text of the GNU General Public License.

Summary

Copyright, Trademarks, GPL, Legal Disclaimers

Legal Notices

Legal information and disclaimers regarding the product and software.

Important Information

Safety Instructions

General safety guidelines for using the phone and avoiding hazards.

SELV Compliance

Information on safety extra-low voltage compliance for connections.

Standards Conformance

Details on compliance with essential health, safety, and environmental directives.

Product Specifications

Device Specifications

Lists technical details like safety standards, Ethernet, power, and connectors.

Device Disposal

Guidelines for disposing of the device according to European directives.

Cleaning the Device

Instructions on how to clean the phone to avoid damage.

Setting Up the Phone

Delivery Content

Lists the items included in the phone package.

Attaching and Detaching the Footstand

Instructions on how to attach and remove the phone's footstand.

Adjusting the Display Angle

Guide on how to adjust the phone's display angle for optimal viewing.

Connecting the Phone

Steps for connecting the phone to power and network cables.

Connecting a Headset

Instructions for connecting wired and wireless headsets to the phone.

Initializing and Registering the Phone

Process for initializing and registering the phone for network use.

Prerequisites

Requirements needed before initializing and registering the phone.

Initialization Process

Step-by-step guide for the phone's initial setup and registration.

Troubleshooting Initialization

Steps to take if phone initialization and registration are unsuccessful.

Correcting the Clock

How to set or correct the phone's date and time settings.

Getting to Know Your Phone

At a Glance

Overview of the phone's main components and factory settings.

LED Indicators

Explains the meaning of different LED lights on the phone.

Hard Keys

Description of the physical buttons on the phone and their functions.

Programmable Function Keys

Details on context-sensitive, navigation, and preprogrammed function keys.

Display Layout

Idle Mode Display

Explains information shown on the display when the phone is idle.

Active Mode Display

Explains information shown on the display when the phone is active.

Function Key Label Screen

Describes the second screen for programmable function key labels.

Settings

Phone Settings

Accessing and adjusting settings directly on the phone.

Settings in Administrator Mode

Overview of settings available in administrator mode via phone/web.

Settings in User Mode

Overview of settings available in user mode via phone/web.

Display Settings

Adjusting backlight, contrast, and font size for phone and expansion modules.

Adjusting Backlight Intensity

Steps to adjust the brightness of the phone's primary and secondary displays.

Adjusting Contrast

How to adjust the contrast for the phone's secondary display.

Font Size and Text Alignment

Customizing font size and text alignment for function key labels.

Display Settings for Connected D3 s

Configuring display settings for connected expansion modules.

The Phones Web Interface

Security Settings

Setting administrator and HTTP passwords for phone security.

Opening the Web Interface

Steps to access and open the phone's web interface.

How the Web Interface Works

Explanation of the web interface navigation and saving changes.

User Mode;Administrator Mode

Differences and switching between user and administrator modes.

User Mode on the Phone

How to switch the phone to administrator mode from user mode.

User Mode on the Web Interface

How user mode affects web interface accessibility.

Directories

Directory Overview

Information about the phone's built-in directory capacity and management.

Contact Types

Details on VIP and Deny List contact types and their behavior.

Adding;Editing Entries on the Phone

Step-by-step guide for manually adding and editing contacts on the phone.

Adding;Editing Entries on the Web Interface

Adding and editing contacts using the phone's web interface.

Dialing from Phone Directory

Making calls directly from the phone's directory.

External Directories

LDAP Directory

Configuring and using LDAP for external directory searches.

Contacts List

Setting up and using external contact lists via URI.

Using the Phone

Making Calls

Instructions on how to initiate calls using various methods.

Using Different Dialing Methods

Various ways to dial numbers, including auto dial and redial.

Speed Dialing

Setting up and using speed dial numbers for quick dialing.

Accepting Calls

How to answer incoming calls using different audio devices.

Call Waiting

Managing multiple calls and handling incoming calls during an active call.

Conference

Setting up and managing multi-party conferences.

Transferring Calls

Methods for transferring calls to a third party.

Missed Calls

Viewing and managing missed call indications.

Call Lists

Accessing and managing lists of missed, dialed, and received calls.

Locking and Unlocking the Keyboard

Locking and Unlocking

How to lock and unlock the phone's keypad.

Rejecting or Redirecting Incoming Calls

Manually Rejecting Calls

Options for manually rejecting ringing calls.

Automatically Rejecting Calls

How to automatically reject calls using features like Deny List or DND.

Call Forwarding

Configuring incoming calls to be forwarded under various conditions.

Configuring the Function Keys

Function Keys Overview

Introduction to the types and programmability of Snom phone function keys.

Settings on the Phone

How to program function keys directly on the phone.

Settings on the Web Interface

Configuring function keys via the phone's web interface for more options.

Examples for Function Key Programming

Practical examples of programming function keys for specific tasks.

Extension Monitoring and Call Pick-up

Setting up keys to monitor and pick up calls from other extensions.

Speed Dialing with Function Key

Programming function keys for quick speed dialing.

Changing Context-Sensitive Key Settings

Customizing the behavior of context-sensitive keys.

Customizing the Phone Settings

Identities;Accounts

Managing phone accounts or "identities" for different providers.

Configuring and Editing Identity;Account

Steps to set up and modify phone identities on the phone and web interface.

Date and Time Formats

Setting date and time formats on the phone and web interface.

Emergency Numbers

Setting emergency numbers for dialing when the keyboard is locked.

Call Forwarding Settings

Configuring call forwarding rules for different scenarios.

Call Waiting

Managing incoming calls during an active call and setting notification preferences.

Number Guessing

Enabling automatic number suggestions based on typed input.

Speed Dial

Setting up and using speed dial numbers via the web interface.

Software Update

Manual Update

Steps for manually updating the phone's firmware.

Auto Provisioning

Information on automatic software updates and provisioning.

Troubleshooting

Rebooting the Phone

Instructions for restarting the phone to resolve issues.

Reset to Factory Values

Restoring the phone to its original factory settings.

Contacting Snom Support

How and where to get support from Snom or its partners.

Traces

How to capture SIP and PCAP traces for problem analysis.

Appendix 1 - Display Symbols and Icons

Symbols Found in the Function Key Line

Explains symbols displayed on the function key line for activation.

Display Indications

Visual cues on the display for phone status and activity.

Appendix 3 - Wall Mounting

Wall Mounting Instructions

Steps and diagrams for securely mounting the phone on a wall.

Appendix 4 - Programmable Functions

Freely Programmable Functions

Brief descriptions of various programmable function key types.

Key Events

List of available key events for function key programming.

Appendix 5 - GNU General Public License

GNU General Public License

Full text of the GNU General Public License.

Snom D385 Specifications

General IconGeneral
Ethernet Ports2 x Gigabit Ethernet
PoEYes
SIP Accounts12
Wideband AudioYes
HD AudioYes
Display4.3" TFT color display
Secondary Display64x128 pixel
Resolution480 x 272 pixels
BluetoothNo
Headset SupportYes
Audio CodecsG.711, G.722, G.726, G.729
Keys12 programmable line keys

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