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Snom D785N - User Manual

Snom D785N
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© Snom Technology GmbH
Snom Technology GmbH
Wittestr. 30 G
13509 Berlin, Deutschland
Tel. +49 30 39 83 3 0
Fax +49 30 39 83 31 11
offi ce.de@snom.com
Snom, Inc.
2603 Camino Ramon, Suite 420
San Ramon, CA 94583, USA
Tel. +1 339 227 6160
Fax +1 339 227 6180
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Snom Technology GmbH
The Courtyard, High Street
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Tel. +44 161 348 7500
Fax +44 169 348 7509
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Snom Technology GmbH
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78870 Bailly, France
Tel. +33 1 80 87 62 87
Fax +33 1 80 87 62 88
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Snom Technology GmbH
Via Milano 1
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Tel. +39 02 00611212
Fax +39 02 93661864
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Rm. 828, 5F, No. 285, Sec. 4
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Taipei City 10692, Taiwan
Tel. +886 2 8751 1120
Fax +886 2 8751 1130
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v1.01
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Table of Contents

Question and Answer IconNeed help?

Do you have a question about the Snom D785N and is the answer not in the manual?

Summary

Copyright, Trademarks, GPL, Legal Disclaimers

Important Information

Safety Instructions

Guidelines for safe operation and potential hazards associated with the phone.

Standards Conformance

Details on the phone's compliance with various regulatory standards.

Product Specifications

Technical details including safety, certifications, and hardware features.

Disposal of the Device

Instructions for proper and environmentally friendly disposal of the phone.

Cleaning

Method for cleaning the phone's surfaces without damaging internal components.

Additional Information for the U.S.A.

Specific regulatory information and consumer advice for users in the USA.

Additional Industry Canada Information

Regulatory compliance information for users in Canada.

Setting Up the Phone

Delivery Content

Lists the items included in the phone's package.

Attaching and Detaching the Footstand

Guide on how to attach and detach the phone's footstand for different angles.

Wall Mounting

Procedure for mounting the phone on a wall, including cradle adjustment.

Connecting the Phone

Details on connecting the phone to power and network cables.

Connecting a Headset

Instructions for connecting wired and wireless headsets, including Bluetooth pairing.

Initializing and Registering the Phone

Steps for initial setup, network registration, and configuration of accounts.

Getting to Know Your Phone

At a Glance

Overview of the phone's physical components and factory settings.

LED Indicators

Explanation of the meaning of different LED states for calls and function keys.

Hard Keys

Description of programmable function keys, navigation, and confirmation keys.

Freely Programmable Function Keys with LEDs

Details on the 24 programmable function keys and their LED indicators.

Alphanumeric Keypad

Guide on using the keypad for input modes, navigation, and character entry.

Display Layout

In Idle Mode

Information displayed on the screen when the phone is not actively in use.

When the Phone is Active

Information presented on the screen during active calls or other phone activities.

Function Key Label Screen (Second Screen)

Description of the secondary display showing function key labels and their programming.

Settings

Phone Settings

Overview of settings adjustable directly on the phone's interface.

Settings Available in Administrator Mode

Comprehensive list of settings accessible via the administrator mode on phone/web.

Settings Available in User Mode

List of settings accessible when the phone operates in user mode.

Customizing the Phone Settings

Identities;Accounts

Information on configuring and managing up to twelve phone accounts or identities.

Configuring and Editing Identity;Account

Detailed steps for setting up and modifying identity configurations on phone and web.

Assigning Ringtones

How to assign ringtones to identities, contact types, and groups.

Date and Time Formats

Setting the date and time display formats (US/European) and 24-hour clock.

Time Zone

Procedure for setting the correct time zone for accurate time display.

Language Settings of Phone and Web Interface

How to change the display language for the phone and its web interface.

Dial Tones

Selecting appropriate dial tones for different countries.

Emergency Numbers

Configuring emergency numbers that can be dialed even when the keyboard is locked.

Call Forwarding

Setting up call forwarding options (always, busy, after timeout) for incoming calls.

Call Completion

Enabling call completion to automatically redial when a number becomes available.

Call Waiting

Configuring how incoming calls are announced when the phone is already in use.

Hiding My Caller ID

Option to prevent your phone number from being transmitted to called parties.

Rejecting Anonymous Calls

Setting up the phone to automatically reject calls with blocked or missing caller ID.

Number Guessing

Enabling auto-completion of numbers from call lists and directories during dialing.

Speed Dial

Setting up speed dial numbers and assigning them to keys for quick dialing.

Software Update

Manual Update

Step-by-step guide for manually updating the phone's firmware via the web interface.

Auto Provisioning

Information on automatic phone configuration and firmware updates using provisioning servers.

Troubleshooting

Reboot

Instructions for performing a soft reboot of the phone.

Hard Reboot

Procedure for performing a hard reboot by power cycling the device.

Reset to Factory Values

How to reset the phone to its original factory settings, including administrator password.

TFTP Update

Method for updating firmware using TFTP, especially when other methods fail.

Manual Initialization

Steps for manually configuring network settings if automatic initialization fails.

Contacting Snom Support

Information on how to get help from Snom support, including submitting tickets and providing information.

Traces

Procedure for performing SIP and PCAP traces for troubleshooting.

Appendix 1 - Display Symbols and Icons

Symbols Found in the Function Key Line

Explanation of symbols displayed on function keys when the phone is idle.

Context-Sensitive Symbols

Meaning of symbols shown on function keys when the phone is active (ringing, dialing, etc.).

Display Indications

Visual indicators for call status (ringing, busy, held) and identity status on the idle screen.

Appendix 2 - Status Messages

Appendix 3 - Wireless Module

Using the Phone with a Bluetooth Headset (D785 only)

Guide for connecting and using Bluetooth headsets with the D785 phone.

Pairing

Step-by-step process for pairing a Bluetooth headset with the phone.

Unpairing

Instructions for removing a previously paired Bluetooth headset from the phone.

Reconnecting a Paired Headset

Details on automatic and manual reconnection of a paired headset.

Selecting Ringer Device for Incoming Calls

Configuring where incoming calls should ring (speaker, headset, or both).

Turning on Headset BT Mode

How to activate headset mode to use Bluetooth audio devices for calls.

Making Calls in Headset BT Mode

Dialing procedures and voice dialing when using a Bluetooth headset.

Adjusting Headset Volume

Steps to adjust headset volume using the phone or the headset itself.

Muting the Microphone

How to mute and unmute the headset microphone during a call.

Appendix 4 - Wall Mounting

Appendix 5 - Programmable Functions

Freely Programmable Functions

Overview of various functions that can be programmed onto the phone's keys.

Key Events

List of available key events that can be assigned to function keys for specific actions.

Summary

Copyright, Trademarks, GPL, Legal Disclaimers

Important Information

Safety Instructions

Guidelines for safe operation and potential hazards associated with the phone.

Standards Conformance

Details on the phone's compliance with various regulatory standards.

Product Specifications

Technical details including safety, certifications, and hardware features.

Disposal of the Device

Instructions for proper and environmentally friendly disposal of the phone.

Cleaning

Method for cleaning the phone's surfaces without damaging internal components.

Additional Information for the U.S.A.

Specific regulatory information and consumer advice for users in the USA.

Additional Industry Canada Information

Regulatory compliance information for users in Canada.

Setting Up the Phone

Delivery Content

Lists the items included in the phone's package.

Attaching and Detaching the Footstand

Guide on how to attach and detach the phone's footstand for different angles.

Wall Mounting

Procedure for mounting the phone on a wall, including cradle adjustment.

Connecting the Phone

Details on connecting the phone to power and network cables.

Connecting a Headset

Instructions for connecting wired and wireless headsets, including Bluetooth pairing.

Initializing and Registering the Phone

Steps for initial setup, network registration, and configuration of accounts.

Getting to Know Your Phone

At a Glance

Overview of the phone's physical components and factory settings.

LED Indicators

Explanation of the meaning of different LED states for calls and function keys.

Hard Keys

Description of programmable function keys, navigation, and confirmation keys.

Freely Programmable Function Keys with LEDs

Details on the 24 programmable function keys and their LED indicators.

Alphanumeric Keypad

Guide on using the keypad for input modes, navigation, and character entry.

Display Layout

In Idle Mode

Information displayed on the screen when the phone is not actively in use.

When the Phone is Active

Information presented on the screen during active calls or other phone activities.

Function Key Label Screen (Second Screen)

Description of the secondary display showing function key labels and their programming.

Settings

Phone Settings

Overview of settings adjustable directly on the phone's interface.

Settings Available in Administrator Mode

Comprehensive list of settings accessible via the administrator mode on phone/web.

Settings Available in User Mode

List of settings accessible when the phone operates in user mode.

Customizing the Phone Settings

Identities;Accounts

Information on configuring and managing up to twelve phone accounts or identities.

Configuring and Editing Identity;Account

Detailed steps for setting up and modifying identity configurations on phone and web.

Assigning Ringtones

How to assign ringtones to identities, contact types, and groups.

Date and Time Formats

Setting the date and time display formats (US/European) and 24-hour clock.

Time Zone

Procedure for setting the correct time zone for accurate time display.

Language Settings of Phone and Web Interface

How to change the display language for the phone and its web interface.

Dial Tones

Selecting appropriate dial tones for different countries.

Emergency Numbers

Configuring emergency numbers that can be dialed even when the keyboard is locked.

Call Forwarding

Setting up call forwarding options (always, busy, after timeout) for incoming calls.

Call Completion

Enabling call completion to automatically redial when a number becomes available.

Call Waiting

Configuring how incoming calls are announced when the phone is already in use.

Hiding My Caller ID

Option to prevent your phone number from being transmitted to called parties.

Rejecting Anonymous Calls

Setting up the phone to automatically reject calls with blocked or missing caller ID.

Number Guessing

Enabling auto-completion of numbers from call lists and directories during dialing.

Speed Dial

Setting up speed dial numbers and assigning them to keys for quick dialing.

Software Update

Manual Update

Step-by-step guide for manually updating the phone's firmware via the web interface.

Auto Provisioning

Information on automatic phone configuration and firmware updates using provisioning servers.

Troubleshooting

Reboot

Instructions for performing a soft reboot of the phone.

Hard Reboot

Procedure for performing a hard reboot by power cycling the device.

Reset to Factory Values

How to reset the phone to its original factory settings, including administrator password.

TFTP Update

Method for updating firmware using TFTP, especially when other methods fail.

Manual Initialization

Steps for manually configuring network settings if automatic initialization fails.

Contacting Snom Support

Information on how to get help from Snom support, including submitting tickets and providing information.

Traces

Procedure for performing SIP and PCAP traces for troubleshooting.

Appendix 1 - Display Symbols and Icons

Symbols Found in the Function Key Line

Explanation of symbols displayed on function keys when the phone is idle.

Context-Sensitive Symbols

Meaning of symbols shown on function keys when the phone is active (ringing, dialing, etc.).

Display Indications

Visual indicators for call status (ringing, busy, held) and identity status on the idle screen.

Appendix 2 - Status Messages

Appendix 3 - Wireless Module

Using the Phone with a Bluetooth Headset (D785 only)

Guide for connecting and using Bluetooth headsets with the D785 phone.

Pairing

Step-by-step process for pairing a Bluetooth headset with the phone.

Unpairing

Instructions for removing a previously paired Bluetooth headset from the phone.

Reconnecting a Paired Headset

Details on automatic and manual reconnection of a paired headset.

Selecting Ringer Device for Incoming Calls

Configuring where incoming calls should ring (speaker, headset, or both).

Turning on Headset BT Mode

How to activate headset mode to use Bluetooth audio devices for calls.

Making Calls in Headset BT Mode

Dialing procedures and voice dialing when using a Bluetooth headset.

Adjusting Headset Volume

Steps to adjust headset volume using the phone or the headset itself.

Muting the Microphone

How to mute and unmute the headset microphone during a call.

Appendix 4 - Wall Mounting

Appendix 5 - Programmable Functions

Freely Programmable Functions

Overview of various functions that can be programmed onto the phone's keys.

Key Events

List of available key events that can be assigned to function keys for specific actions.

Snom D785N Specifications

General IconGeneral
BrandSnom
ModelD785N
CategoryIP Phone
LanguageEnglish

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