Snow Performance 1-Year Warranty Policy:
Snow Performance, Inc. warrants that the Product shall conform to and perform in accordance with published technical
specifications and shall be free of defects in materials and workmanship for 1-year providing:
1. You are the original purchaser and provide proof of purchase.
2. The system was purchased from a Snow Performance Authorized Dealer at MRP pricing set by Snow Performance.*
*No warranty will be offered for any Snow Performance products if purchased below MRP. For MRP pricing of your product check
www.snowperformance.net.
3. An RMA # has been attained and is displayed on package containing returned part.
4. Parts Warranty ~ 90 day warranty on parts purchased separately if used in conjunction with a Snow System. No warranty
implied if used with a non-Snow part/system. Subject to Snow’s inspection of the product, Snow will remedy defects in materials
and/or workmanship by repairing or replacing, at Snow’s option, the defective product without charge for parts or labor, subject to
the limitations and exclusions described in this warranty.
This warranty does not cover problems caused by normal wear and tear including aesthetic oxidation of surfaces, accidents, unlawful vehicle
operation, or modifications or repairs to product not performed or authorized by Snow. This includes any product that is disassembled or
taken apart for any reason.
In addition, this warranty does not cover problems resulting from conditions beyond Snow’s control including, but not limited to, theft, misuse,
overloading, or failure to assemble, mount or use the product in accordance with Snow’s written instructions or guidelines included with the
product or made available to the original retail purchaser. In the event of failure, Snow will repair or replace the part at Snow's sole discretion.
Failures resulting from misapplication or misuse of the Product, failure to adhere to any specifications or instructions, or failure resulting from
neglect, abuse, accidents, or act of nature are not covered under this warranty.
Warranty service may be obtained by emailing tech@snowperformance.net with a copy of your purchase invoice for the product, getting an
RMA (Return Merchandise Authorization) number, and delivering the part to Snow. Customer agrees to insure the Product or assume the risk
of loss or damage in transit, to prepay shipping charges to Snow, and to use the original shipping container or equivalent. Shipping for
Warranty replacement parts shipped outside the continental US will be charged to customer.
Non-Warranty Repair/Retest
Products returned due to damage or misuse and Products retested with no problem found are subject to repair/retest charges. Product will
be returned to customer at customer’s expense. A credit card number must be provided in order to obtain an RMA (Return Merchandise
Authorization) number prior to returning Product.
Distributor/Dealer Warranty:
All customers/dealers must deal directly with Snow Performance to receive warranty. No warranty will be issued through a distributor for any
reason.
Return Policy:
All returns must be called in for RMA #. Snow Performance will not take used kits or parts for refund. If you are returning an unused kit there
is a 15% restocking fee minus shipping/handling. All returns must be made within 30 days of purchase date. No exceptions.
LIMITATION OF LIABILITY: REPAIR OR REPLACEMENT OF A DEFECTIVE PRODUCT IS THE ORIGINAL RETAIL PURCHASER’S EXCLUSIVE REMEDY
UNDER THIS WARRANTY. DAMAGE OR INJURY TO THE ORIGINAL RETAIL PURCHASER, TO HIS OR HER VEHICLE, CARGO, OR PROPERTY,
AND/OR TO ANY OTHER PERSON OR PROPERTY IS NOT COVERED BY THIS WARRANTY. THIS WARRANTY IS EXPRESSLY MADE IN LIEU OF ANY
AND ALL OTHER EXPRESS WA RRANTIES, WHETHER ORAL OR WRITTEN. SNOW’S SOLE LIABILITY IS LIMITED TO THE REMEDY SET
FORTH ABOVE. IN NO EVENT WILL SNOW BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR
PUNITIVE DAMAGES OR FOR ANY OTHER DAMAGES OF ANY KIND OR NATURE (INCLUDING, BUT NOT LIMITED TO, LOST PROFITS OR LOST
SALES). SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATIONS MAY NOT APPLY TO YOU.
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