11
The green LED
does not light but
the door strike
unlocks the door
when a valid
credential is
presented.
Verify that the door strike is wired correctly. Refer
to the appropriate wiring diagram in your
controller manual. Disconnect the wire from pin 7
(green LED) and connect pin 7 to pin 2 (ground). If
the green LED is now on, the reader is good and
the connection to the reader is defective. If the
green LED does not light, replace the reader.
TABLE 5. Error Conditions and Possible Solutions
Condition Possible Solutions
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