What to do if the Software House SWH-4200 doesn't open the door and the green LED doesn't light?
If the door doesn't open and the green LED doesn't light when you present a valid access card, make sure the door strike and green LED are correctly wired. Also, ensure the access card has been entered into the host system and that the Software House Card Reader is configured correctly within that system.
Why does my Software House Card Reader unlock the door but the green LED doesn't light up?
If the green LED on your Software House Card Reader isn't lighting up when you present a valid card, but the door still unlocks, check the door strike wiring. Consult the wiring diagram in your controller manual. Try disconnecting the wire from pin 7 (green LED) and connecting it to pin 2 (ground). If the LED lights up, the reader is fine, and the connection is faulty. If it doesn't light up, the reader needs replacement.
How to troubleshoot Software House SWH-4200 Card Reader when none of the LEDs are on?
If none of the LEDs on your Software House Card Reader are on, check the power connections to the reader. Verify the reader supply voltage at connector pin 3, and make sure the ground connection at pin 2 is secure and well connected.
Why does the door not open and the green LED not light when presenting a valid credential on my Software House Rfid Systems?
If the door doesn't open and the green LED doesn't light when you present a valid credential, check that the door strike and green LED are correctly wired. Also, ensure the access credential has been entered and that the reader has been properly configured in the host system.
What to do if the green LED doesn't light but the door unlocks with a valid credential on Software House Rfid Systems?
If the green LED doesn't illuminate, but the door unlocks with a valid credential, first verify that the door strike is correctly wired according to the wiring diagram in your controller manual. Next, disconnect the wire from pin 7 (green LED) and connect pin 7 to pin 2 (ground). If the green LED now illuminates, the reader is functioning correctly, and the connection to the reader is defective. If the green LED remains off, replace the reader.
How to troubleshoot Software House Rfid Systems when none of the LEDs are on?
If none of the LEDs are on, check the power connections to the reader and verify the reader supply voltage at connector pin 3. Also, ensure that the ground connection at pin 2 is secure.
Supports reading PIV-I cards and outputs the full UUID.
Supports reading PIV-C (PIV-Credentials) cards.
Supports reading the new CAC card from Oberthur and outputs FASC-N.
Distinguishes legacy MIFARE Classic from next-gen cards based on CSN.
General| Brand | Software House |
|---|---|
| Model | SWH-4200 |
| Category | Card Reader |
| Language | English |
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