What to do if my SOMFY Dexxo Pro 1000 RTS shows error CC?
If the SOMFY Garage Door Opener displays error code CC, you can confirm or modify the current “PA” value, or deactivate the “Maintenance required indicator” function.
How to stop siren on SOMFY Garage Door Opener (H1 error)?
If the SOMFY Garage Door Opener siren is sounding (H1), press a button on the memorised remote control to stop the siren. Then, start a complete opening and closing cycle.
How to stop siren on SOMFY Garage Door Opener (H2 error)?
If the SOMFY Garage Door Opener siren is sounding (H2), press a button on the memorised remote control to stop the siren. Then, start a complete opening and closing cycle.
What to do if SOMFY Dexxo Pro 1000 RTS shows error E2?
If your SOMFY Garage Door Opener displays error E2, check for any obstacles triggering the cell or sensor bar detection. Also, verify that “P2” is set up correctly based on the devices connected to the safety input and check the safety device wiring. If you're using photoelectric cells, make sure they are properly aligned.
What to do if SOMFY Dexxo Pro 1000 RTS shows error E4?
If your SOMFY Garage Door Opener displays error E4, verify that “P2” is set up correctly depending on the devices connected to the safety input and check the safety device wiring. If you're using photoelectric cells, ensure they are properly aligned.
What to do if SOMFY Dexxo Pro 1000 RTS Garage Door Opener shows error Eb Ec?
If your SOMFY Garage Door Opener displays error codes Eb or Ec, cut the power supply (both mains and battery back-up), wait a few minutes, and then reconnect the power supply. After that, perform a learning cycle. If the fault persists, contact Somfy Technical Support.
General| Type | Garage Door Opener |
|---|---|
| Motor Power | 1000 N |
| Radio Technology | RTS |
| Max Door Height | 2.5 m |
| Power Supply | 230 V AC |
| Frequency | 433.42 MHz |
| Max Door Width | 5 m |
| Control Type | Remote Control |
| Noise Level | 65 dB |
| Operating Temperature | -20°C to +60°C |
| Remote Control Range | 30 m |
| Safety Features | Obstacle detection |
| Installation Type | Ceiling mounted |
Product compliance with safety rules for garage doors, installation standards.
Important safety instructions for using the motor drive and performing maintenance.
Overview of the Dexxo Pro system components: motor head, rail assembly, and release cord.
Operating the door in total and partial opening modes using remote controls.
How the door reacts to obstacles during opening and closing cycles.
Procedure for disengaging, moving, and re-engaging the door manually.
Covers photoelectric cell safety, pedestrian door safety, lighting, auto-closure, backup battery, and forced operation.
Explanation of LCD display codes indicating motor operation status and potential issues.
Procedure for restoring normal operation after a power outage using a remote control.
Overview of available peripherals like remote controls, keypads, photocells, and safety devices.
Step-by-step guide for replacing the light bulb in the motor drive unit.
Regular safety checks for obstacle detection and safety mechanisms every six months.
Instructions for replacing the battery in Keytis and Keygo remote controls.
Information on proper disposal of electronic equipment and batteries.
Detailed technical specifications for Dexxo Pro 800 and 1000 models.
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