What to do if my SOMFY Garage Door Opener shows error CC?
If the SOMFY Garage Door Opener displays error code CC, you can confirm or modify the current “PA” value, or deactivate the “Maintenance required indicator” function.
How to stop siren on SOMFY Dexxo Pro 800 - 1000 RTS Garage Door Opener (H1 error)?
If the SOMFY Garage Door Opener siren is sounding (H1), press a button on the memorised remote control to stop the siren. Then, start a complete opening and closing cycle.
How to stop siren on SOMFY Dexxo Pro 800 - 1000 RTS Garage Door Opener (H2 error)?
If the SOMFY Garage Door Opener siren is sounding (H2), press a button on the memorised remote control to stop the siren. Then, start a complete opening and closing cycle.
What to do if SOMFY Garage Door Opener shows error E2?
If your SOMFY Garage Door Opener displays error E2, check for any obstacles triggering the cell or sensor bar detection. Also, verify that “P2” is set up correctly based on the devices connected to the safety input and check the safety device wiring. If you're using photoelectric cells, make sure they are properly aligned.
What to do if SOMFY Dexxo Pro 800 - 1000 RTS Garage Door Opener shows error E4?
If your SOMFY Garage Door Opener displays error E4, verify that “P2” is set up correctly depending on the devices connected to the safety input and check the safety device wiring. If you're using photoelectric cells, ensure they are properly aligned.
What to do if SOMFY Garage Door Opener shows error Eb Ec?
If your SOMFY Garage Door Opener displays error codes Eb or Ec, cut the power supply (both mains and battery back-up), wait a few minutes, and then reconnect the power supply. After that, perform a learning cycle. If the fault persists, contact Somfy Technical Support.
General| Power Supply | 230V AC |
|---|---|
| Protection Rating | IP20 |
| Maximum Door Height | 3 m |
| Installation Type | Ceiling mounted |
| Operating Temperature | -20°C to +60°C |
| Motor Type | DC |
| Control Type | RTS radio control |
| Safety Features | Obstacle detection |
Important safety instructions for installation and use.
Details about product components and area of application.
Checks before installation, including door operation and balance.
Safety compliance during installation process.
How to determine the correct mounting height for the system.
Steps for mounting the lintel bracket and door bracket.
Instructions for connecting the rail to the motor unit.
Methods for mounting the motor system to the ceiling.
Steps for connecting the device to the electrical power supply.
Explains the function of each button on the control unit.
Procedure for setting door travel limits and automatic learning.
Testing remote controls, obstacle detection, and built-in lighting.
Lists and defines the different accessories compatible with the system.
Detailed wiring and configuration for connecting accessories like sensors and lights.
Overview of parameters and their settings for system configuration.
Detailed explanation of each programmable parameter (P0-P9).
Detailed explanation of each programmable parameter (PA-P9).
Procedure to erase programmed remote controls, reset parameters, and lock settings.
Steps for reassembling the protective covers after installation.
Explains operating and programming codes displayed on the unit.
Detailed list of error codes and required actions for troubleshooting.
How to view stored data like cycle counts and fault logs.
Key technical specifications, operational data, and functions.
Details on electrical connections, compatibility, and physical dimensions.
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