Sonos ZoneBridge Setup Guide
13
Basic Troubleshooting
If a problem occurs, you can try the troubleshooting suggestions listed below. If one of
these doesn’t remedy the problem, or you are not sure how to proceed, please contact
the Sonos Customer Service Center and we’ll be happy to help.
•Web site
Visit our Web site at www.sonos.com/support. There you can visit our Forums,
browse our Frequently Asked Questions (FAQ) pages, or request assistance.
• Te lephone
Visit our Web site at www.sonos.com/support and click Phone Support to find
the correct telephone number for your country.
ZoneBridge not detected during setup
Which CD-ROM did you use to install the ZoneBridge? If you did not use the CD-ROM
packaged with your ZoneBridge, insert that CD-ROM and follow the prompts to set up
your ZoneBridge.
If that is not the problem, a network issue may be preventing the ZoneBridge from
joining your Sonos system. If this is a wireless ZoneBridge, try moving the ZoneBridge
Important: Under no circumstances should the product be repaired by
anyone other than an authorized Sonos repair center, as this will
invalidate the warranty. Please contact the Sonos Customer Service
Center to locate an authorized repair center in your area. Do not open
the system as there is a risk of electric shock.
Viper Book.book Page 13 Friday, June 29, 2007 5:01 PM