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Sony BDV-Z7 - Sound Troubleshooting Section; No Sound Output Solutions; HDMI Audio Output Issues Troubleshooting

Sony BDV-Z7
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Additional Information
masterpage:Right
specdef v20070110
filename[I:\FM E_data\850138S_BDV-Z2\0527_data
up\4136891111\4136891111BDVZ7AEP\02-BDVZ7AEP\gb11add.fm]
model name [BDV-Z7_GB]
[4-136-891-11(1)]
83
GB
Sound
Symptom Remedy
There is no sound. • The speaker cord is not connected securely.
•Press % on the remote if MUTING indicator is displayed in the front panel
display.
• The system is in pause mode. Press N to return to normal play mode.
• Fast forward or fast reverse is performed. Press N to return to normal play
mode.
• Check the speaker settings (page 60).
• Slow forward or step forward is performed. Press N to return to normal play
mode.
• When you connect the system and the TV with an audio cable, select “AUDIO”
by pressing FUNCTION to enjoy TV sound.
No sound is output from the
HDMI OUT jack.
• The HDMI OUT jack is connected to a DVI (Digital Visual Interface) device
(DVI jacks do not accept audio signals).
• Try the following: 1 Turn the system off and on again. 2 Turn the connected
component off and on again. 3 Disconnect and then connect the HDMI cable
again.
• Set [BD/DVD Audio Output] to [HDMI priority] (page 70).
The left and right sounds are
unbalanced or reversed.
• Check that the speakers and components are connected correctly and securely.
Severe hum or noise is heard. • Check that the speakers and components are connected securely.
• Check that the connecting cords are away from a transformer or motor, and at
least 3 meters away from your TV set or a fluorescent light.
• Move your TV away from the audio components.
• The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with
alcohol.
• Clean the disc.
The sound loses stereo effect
when you play a CD.
• Select stereo sound by pressing
(page 49).
• Make sure the system is connected properly.
The surround effect is difficult to
hear when you are playing a
sound track of Dolby Digital,
DTS, or MPEG audio.
• Check the “DEC. MODE” setting
(page 33).
• Depending on the BD/DVD, the output signal may not be the entire 5.1 channel.
It may be monaural or stereo even if the sound track is recorded in Dolby
Digital or MPEG audio format.
The beginning of the sound is cut
off.
• Set the sound mode to “
MOVIE” or “MUSIC” (page 48).
• Select “2CH STEREO” for “DEC. MODE” (page 33).
The sound effects are disabled. • The effects of SOUND MODE, DYNAMIC BASS, NIGHT, “TONE,” and “DEC.
MODE” may be disabled depending on the input stream (page 71).

Table of Contents

Sony BDV-Z7 - Sound Troubleshooting Section; No Sound Output Solutions; HDMI Audio Output Issues Troubleshooting