To Next PageTo Next PageWhy does the screen become darker while watching Sony OLED TV?
The screen of your Sony OLED TV might become darker while you're watching. This isn't a malfunction. To prevent image retention, the screen brightness gradually reduces if the image, or part of it, remains still.
Why a white line appears on the screen of my Sony Bravia XBR-65A8H?
A white line appearing on your Sony OLED TV screen isn't a malfunction. The TV automatically runs a panel refresh after extended use to minimize image retention.
Why does my Sony TV screen become darker while watching?
If the image or part of it remains still, your Sony TV automatically reduces screen brightness gradually to prevent image retention. This is normal behavior, not a malfunction.
How to reduce image retention on Sony TV?
To minimize image retention on your Sony TV, power it off using the power button on either the remote control or the TV itself. This is recommended if the same image is displayed repeatedly or for extended periods.
What to do if I forgot the parental lock password on my Sony Bravia XBR-65A8H OLED TV?
If you've forgotten the parental lock password on your Sony OLED TV, enter '4357' as the PIN. This will allow you to set a new PIN.
What to do if I forgot the restricted profile password on my Sony Bravia XBR-65A8H OLED TV?
If you've forgotten the password for the restricted profile on your Sony OLED TV, you'll need to perform a force factory data reset to regain access.
What to do if the message [Panel refresh did not finish…] is displayed on Sony Bravia XBR-65A8H OLED TV?
The message [Panel refresh did not finish…] is displayed because the TV was turned on, the AC power cord was unplugged, or the room temperature was outside the range of 50 ºF and 104 ºF (10 ºC and 40 ºC) during the Panel refresh. To prevent this, avoid the above.
What to do if I forgot parental lock password on Sony TV?
If you've forgotten the parental lock password on your Sony TV, enter '4357' for the PIN and then enter a new PIN.
General| Screen Size | 65 inches |
|---|---|
| Display Type | OLED |
| HDR Support | HDR10, HLG, Dolby Vision |
| Processor | X1 Ultimate |
| HDMI Ports | 4 |
| USB Ports | 3 |
| Audio Output | Acoustic Surface Audio |
| Smart TV | Yes |
| Operating System | Android TV |
| Refresh Rate | 120 Hz |
| Wi-Fi | Yes |
| Bluetooth | Yes |
| Resolution | 3840 x 2160 (4K) |
| Smart Features | Google Assistant, Chromecast built-in |
| Dimensions (W x H x D) | 57.13 x 32.76 x 2.13 inches (without stand) |
Lists available reference guides for US, FR, and ES regions.
Provides websites and phone numbers for customer support.
Details the Setup, Reference, and Help guides for the TV.
Covers license agreements, product notes, and important notices.
Information on FCC rules, RF exposure, and Canadian compliance.
Specifies the compatible wall-mount bracket model SU-WL855.
General advice on securing the TV and child safety measures.
Step-by-step instructions for anchoring the TV to a stand.
Instructions for securely attaching the TV to a wall.
Guide to setting up the TV for optimal 4K content viewing.
Advice on avoiding screen burn-in and protecting the OLED panel.
An overview identifying the buttons on the remote control.
Explains the specific functions of various remote control buttons.
Tips for effective operation of the infrared remote control.
Advises using qualified installers for wall mounting.
Directs users to online resources for detailed bracket installation.
Instructions for removing TV screws before wall mounting.
Details the VESA mounting hole pattern for compatibility.
Step-by-step guide for connecting the wall-mount bracket.
Procedure for safely removing the TV's table-top stand.
Steps for restarting, using Help menu, and factory reset.
Explains screen behavior related to brightness and image retention.
Details TV system, channel coverage, and panel type.
Lists connectivity options, video/audio formats, and audio specifications.
Provides physical measurements, weight, and accessory info.
Details about HDMI, Dolby, Google, and other trademarks.
Links and QR codes for product registration.
Provides QR codes for accessing support resources.
Lists setup guides available for different regions.
Repeats contact information for customer support.
Lists the items included in the product packaging.
Illustrates the first step in assembling the TV stand.
Continues the illustration for stand assembly.
Illustrates safe methods for handling the television.
Shows how to attach the stand support brackets.
Visual guide to all connection ports on the TV.
Instructions for managing connected cables.
Steps for plugging in and powering on the TV.
Guide for installing batteries into the remote control.
Locating and using the HELP button on the remote.
Provides a link to video guides for assistance.
Details warranty coverage, limitations, and exclusions.
Explains the process for resolving disputes and arbitration.
Steps for arbitration and opting out of the dispute resolution clause.
Notes the availability of the safety booklet in multiple languages.
Instructions on usage, cleaning, placement, and heat.
Advice on secure internet connections and product safety warnings.
Procedures for cleaning the TV cabinet and screen.
Specifies clearance needed for proper airflow around the TV.
Risks associated with TV instability and potential falling.
Lists places and conditions to avoid for TV operation.
Precautions related to moisture and air circulation.
Warnings about using TV near medical devices and in specific situations.
Potential interference from magnets and vibration.
Warnings regarding magnets and children's access to the TV.
Proper handling and safety guidelines for the AC power cord.
Safety advice for accessories, batteries, and volume adjustment.
Specific instructions for caring for LCD and OLED screens.
Procedures for safely handling cracked screens.
Guidelines for repairs and post-service safety verification.
Indicates the start of the End User License Agreement.
Details the core terms and conditions of the EULA.
Describes network features and content access.
Defines the software license and its limitations.
Information on user accounts and data collection practices.
Explains Widevine and Marlin DRM technologies for content protection.
Warranty disclaimers and content suitability rules for minors.
User's responsibility to protect Sony from claims.
Details limitations on Sony's responsibility and liability.
Covers warranty for media and potential service charges.
Process for resolving disputes and removing device registration.
Details arbitration administration and legal venue.
Information on automatic updates and EULA modifications.
Restrictions on use in hazardous environments and export controls.
Defines the complete agreement and rights of third parties.
Information on licenses for included open-source software.
Notes on MP3 technology licensing and feedback.
General statement on consumer technology safety.
Key recommendations for preventing tip-overs and injuries.
Provides phone and email for technical assistance.
Details warranty coverage for products purchased in Mexico.
Lists authorized service locations.
Specific addresses and contact info for stores in Mexico City.
Lists service centers in various states/cities.
Continues the directory of service locations.
Details various services offered, like photo printing and movie rentals.
Further listings of service locations.
Concludes the directory of service centers.
Fields for recording product and purchase information.
Outlines conditions that render the warranty void.
