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Sony KD-55A8F - User Manual

Sony KD-55A8F
92 pages
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SERVICE MANUAL (COMMON)
Version Date Subject
1 03/2018 1
st
Issue
ORIGINAL MANUAL ISSUE DATE: 03/2018
GN4TR CHASSIS
Segment : CR
HISTORY INFORMATION FOR THE FOLLOWING MANUAL:
OLED TV
9-888-748-01
For SM - Unique , please refer :
9-888-748-Ax ( America )
9-888-748-Cx ( China)
9-888-748-Ex ( Europe )
9-888-748-Px (Asia)
SYSSET
2018/03/1622:32:44(GMT+09:00)

Table of Contents

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Summary

SECTION 1 SAFETY NOTES

1-1. Warnings and Caution

General cautionary guidelines for service personnel and handling.

1-2-1. Caution Handling of LCD Panel

Specific precautions for handling LCD panels during repair.

1-2-2. Caution for OLED Panel

Safety guidelines for handling OLED panels and screen care.

1-3. Caution About the Lithium Battery

Warnings regarding lithium battery replacement and handling.

1-4. Safety Check-Out

Procedures for safety checks after completing a repair.

1-5. Leakage Test

Method for measuring AC leakage current to ensure safety.

1-6. How to Find a Good Earth Ground

Techniques for verifying proper earth ground connections.

1-7. Lead Free Information

Information on lead-free solder usage in circuit boards.

SECTION 2 SELF DIAGNOSTIC FUNCTION

Self Diagnosis Service Menu and Display

How to access and interpret the TV's self-diagnostic menu and display.

SECTION 3 TROUBLESHOOTING

Triage Chart

Guide for initial symptom confirmation and board isolation.

1.0 No Power

Troubleshooting steps for power-related issues.

1.2 No Power u-com Failure

Diagnosing and resolving 'No Power' issues related to u-com.

1.3 No Power DDCON;LDO

Troubleshooting DDCON/LDO power supply failures.

1.4 NO POWER-Muffin2 Failure

Diagnosing and fixing Muffin2 related power failures.

1.5 NO POWER-Muffin2 Replacement

Procedure for replacing Muffin2 components.

2.0 LED Blinking: 2 x (Main power Error)

Troubleshooting main power errors indicated by 2x LED blinking.

2.1 LED Blinking: 3 x (DC Alert Error)

Diagnosing DC Alert errors indicated by 3x LED blinking.

2.2 LED Blinking: 3 x (Audio Error)

Troubleshooting audio errors indicated by 3x LED blinking.

2.3 LED BLINKING 4 x (TCON Internal Error;TCON I2 C Communication Error)

Resolving TCON errors indicated by 4x LED blinking.

2.5 LED BLINKING: 5 x (Panel ID Read Error)

Troubleshooting Panel ID read errors indicated by 5x LED blinking.

2.6 LED BLINKING: 6 x

Diagnosing issues indicated by 6x LED blinking.

2.7 LED BLINKING: 7 x (Temperature Error)

Troubleshooting temperature errors indicated by 7x LED blinking.

2.8 LED BLINKING: 8 x (4 KBE Error)

Diagnosing 4KBE errors indicated by 8x LED blinking.

3.0 No Sound

Troubleshooting steps for no sound issues.

3.1 No Sound Audio

Specific troubleshooting for no sound in audio sections.

3.3 No Sound Power Off Check

Power off checks for no sound problems.

3.4 No Sound Power On Check

Power on checks for no sound problems.

3.5 No Sound Audio HP;Audio out

Troubleshooting no sound from headphone/audio out.

3.7 NO SOUND: @ TUNER

Diagnosing no sound issues related to the tuner.

3.8 NO SOUND: HDMI 1;2;3;4

Troubleshooting no sound issues with HDMI inputs.

4.0 No Picture

Steps to diagnose and resolve no picture issues.

4.1: Video Analog Signal Path

Diagram of the analog video signal path.

4.2: No Picture (BM2 A)

Troubleshooting no picture issues specific to the BM2A board.

4.2;4.3: Input Skip function (BM2 A)

Explanation of the input skip function on the BM2A board.

4.4 NO PICTURE: @ TUNER

Troubleshooting no picture issues related to the tuner.

4.4 NO PICTURE: @ TUNER

Additional tuner troubleshooting for picture issues.

4.4 NO PICTURE: @ TUNER

Further troubleshooting for tuner picture issues.

4.4 NO PICTURE: @ TUNER

Analog tuning troubleshooting for tuner picture issues.

4.4 NO PICTURE: @ TUNER

Digital tuning 1 troubleshooting for tuner picture issues.

4.4 NO PICTURE: @ TUNER

Digital tuning 2 troubleshooting for tuner picture issues.

4.5 NO PICTURE: HDMI 1

Troubleshooting no picture issues on HDMI 1.

4.5 NO PICTURE: HDMI 2

Troubleshooting no picture issues on HDMI 2.

4.5 NO PICTURE: HDMI 3

Troubleshooting no picture issues on HDMI 3.

4.5 NO PICTURE: HDMI 4

Troubleshooting no picture issues on HDMI 4.

5.0 Key Switch Buttons Error

Diagnosing and fixing errors with key switch buttons.

5.1 IR Remote Commander Error

Troubleshooting IR remote commander not responding.

5.2 Light Sensor Error

Diagnosing issues with the light sensor.

6.0 Network Malfunction: Ethernet (Wired)

Troubleshooting wired network connection problems.

6.2 Wireless Network malfunction (1;2)

Diagnosing wireless network issues.

6.2 Wireless Network malfunction (2;2)

Continued troubleshooting for wireless network issues.

6.3 Bluetooth malfunction

Troubleshooting Bluetooth connectivity and functionality.

SECTION 4 SERVICE ADJUSTMENT

4.1 How to Enter Service Mode

Steps to access the TV's service mode menu.

4.2 Software Version

How to check and manage software versions.

4.3 Serial Number Edit (1)

Procedure for editing the serial number (part 1).

4.3 Serial Number Edit (2)

Procedure for editing the serial number (part 2).

4.4 Model Number Setting

How to set the model number for the TV.

4.5 WB Adjustment (If necessary)

Guide for White Balance (WB) adjustment.

4.6 WB data transfer

Process for transferring WB/Gamma/Mura/CUC data.

4.7 HDD Performance Check (EU only)

Performing HDD performance checks.

4.8 HDD Re-Register (EU only)

Procedure for re-registering the HDD.

USB Update

SECTION 5 DIAGRAMS

5.1 Block Diagram

Overall block diagram of the TV's main components.

5.2 Connector Diagram

Diagram illustrating the TV's connectors and their pinouts.

SECTION 6 PANEL and TV SET HANDLING

Panel: Service Panel Unpacking

Instructions for safely unpacking the TV panel.

Holding on Vertical Position & Moving

Guidelines for safely holding and moving the TV vertically.

On Working Table

Precautions and methods for placing the TV on a working table.

Lifting Up (OK)

Correct procedures for lifting the TV unit.

Lifting Up (NG)

Incorrect methods to avoid when lifting the TV unit.

Summary

SECTION 1 SAFETY NOTES

1-1. Warnings and Caution

General cautionary guidelines for service personnel and handling.

1-2-1. Caution Handling of LCD Panel

Specific precautions for handling LCD panels during repair.

1-2-2. Caution for OLED Panel

Safety guidelines for handling OLED panels and screen care.

1-3. Caution About the Lithium Battery

Warnings regarding lithium battery replacement and handling.

1-4. Safety Check-Out

Procedures for safety checks after completing a repair.

1-5. Leakage Test

Method for measuring AC leakage current to ensure safety.

1-6. How to Find a Good Earth Ground

Techniques for verifying proper earth ground connections.

1-7. Lead Free Information

Information on lead-free solder usage in circuit boards.

SECTION 2 SELF DIAGNOSTIC FUNCTION

Self Diagnosis Service Menu and Display

How to access and interpret the TV's self-diagnostic menu and display.

SECTION 3 TROUBLESHOOTING

Triage Chart

Guide for initial symptom confirmation and board isolation.

1.0 No Power

Troubleshooting steps for power-related issues.

1.2 No Power u-com Failure

Diagnosing and resolving 'No Power' issues related to u-com.

1.3 No Power DDCON;LDO

Troubleshooting DDCON/LDO power supply failures.

1.4 NO POWER-Muffin2 Failure

Diagnosing and fixing Muffin2 related power failures.

1.5 NO POWER-Muffin2 Replacement

Procedure for replacing Muffin2 components.

2.0 LED Blinking: 2 x (Main power Error)

Troubleshooting main power errors indicated by 2x LED blinking.

2.1 LED Blinking: 3 x (DC Alert Error)

Diagnosing DC Alert errors indicated by 3x LED blinking.

2.2 LED Blinking: 3 x (Audio Error)

Troubleshooting audio errors indicated by 3x LED blinking.

2.3 LED BLINKING 4 x (TCON Internal Error;TCON I2 C Communication Error)

Resolving TCON errors indicated by 4x LED blinking.

2.5 LED BLINKING: 5 x (Panel ID Read Error)

Troubleshooting Panel ID read errors indicated by 5x LED blinking.

2.6 LED BLINKING: 6 x

Diagnosing issues indicated by 6x LED blinking.

2.7 LED BLINKING: 7 x (Temperature Error)

Troubleshooting temperature errors indicated by 7x LED blinking.

2.8 LED BLINKING: 8 x (4 KBE Error)

Diagnosing 4KBE errors indicated by 8x LED blinking.

3.0 No Sound

Troubleshooting steps for no sound issues.

3.1 No Sound Audio

Specific troubleshooting for no sound in audio sections.

3.3 No Sound Power Off Check

Power off checks for no sound problems.

3.4 No Sound Power On Check

Power on checks for no sound problems.

3.5 No Sound Audio HP;Audio out

Troubleshooting no sound from headphone/audio out.

3.7 NO SOUND: @ TUNER

Diagnosing no sound issues related to the tuner.

3.8 NO SOUND: HDMI 1;2;3;4

Troubleshooting no sound issues with HDMI inputs.

4.0 No Picture

Steps to diagnose and resolve no picture issues.

4.1: Video Analog Signal Path

Diagram of the analog video signal path.

4.2: No Picture (BM2 A)

Troubleshooting no picture issues specific to the BM2A board.

4.2;4.3: Input Skip function (BM2 A)

Explanation of the input skip function on the BM2A board.

4.4 NO PICTURE: @ TUNER

Troubleshooting no picture issues related to the tuner.

4.4 NO PICTURE: @ TUNER

Additional tuner troubleshooting for picture issues.

4.4 NO PICTURE: @ TUNER

Further troubleshooting for tuner picture issues.

4.4 NO PICTURE: @ TUNER

Analog tuning troubleshooting for tuner picture issues.

4.4 NO PICTURE: @ TUNER

Digital tuning 1 troubleshooting for tuner picture issues.

4.4 NO PICTURE: @ TUNER

Digital tuning 2 troubleshooting for tuner picture issues.

4.5 NO PICTURE: HDMI 1

Troubleshooting no picture issues on HDMI 1.

4.5 NO PICTURE: HDMI 2

Troubleshooting no picture issues on HDMI 2.

4.5 NO PICTURE: HDMI 3

Troubleshooting no picture issues on HDMI 3.

4.5 NO PICTURE: HDMI 4

Troubleshooting no picture issues on HDMI 4.

5.0 Key Switch Buttons Error

Diagnosing and fixing errors with key switch buttons.

5.1 IR Remote Commander Error

Troubleshooting IR remote commander not responding.

5.2 Light Sensor Error

Diagnosing issues with the light sensor.

6.0 Network Malfunction: Ethernet (Wired)

Troubleshooting wired network connection problems.

6.2 Wireless Network malfunction (1;2)

Diagnosing wireless network issues.

6.2 Wireless Network malfunction (2;2)

Continued troubleshooting for wireless network issues.

6.3 Bluetooth malfunction

Troubleshooting Bluetooth connectivity and functionality.

SECTION 4 SERVICE ADJUSTMENT

4.1 How to Enter Service Mode

Steps to access the TV's service mode menu.

4.2 Software Version

How to check and manage software versions.

4.3 Serial Number Edit (1)

Procedure for editing the serial number (part 1).

4.3 Serial Number Edit (2)

Procedure for editing the serial number (part 2).

4.4 Model Number Setting

How to set the model number for the TV.

4.5 WB Adjustment (If necessary)

Guide for White Balance (WB) adjustment.

4.6 WB data transfer

Process for transferring WB/Gamma/Mura/CUC data.

4.7 HDD Performance Check (EU only)

Performing HDD performance checks.

4.8 HDD Re-Register (EU only)

Procedure for re-registering the HDD.

USB Update

SECTION 5 DIAGRAMS

5.1 Block Diagram

Overall block diagram of the TV's main components.

5.2 Connector Diagram

Diagram illustrating the TV's connectors and their pinouts.

SECTION 6 PANEL and TV SET HANDLING

Panel: Service Panel Unpacking

Instructions for safely unpacking the TV panel.

Holding on Vertical Position & Moving

Guidelines for safely holding and moving the TV vertically.

On Working Table

Precautions and methods for placing the TV on a working table.

Lifting Up (OK)

Correct procedures for lifting the TV unit.

Lifting Up (NG)

Incorrect methods to avoid when lifting the TV unit.

Sony KD-55A8F Specifications

General IconGeneral
BrandSony
ModelKD-55A8F
CategoryOLED TV
LanguageEnglish

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