To Next PageTo Next PageWhy does the screen become darker while watching Sony Bravia XBR-55A8H?
The screen of your Sony OLED TV might become darker while you're watching. This isn't a malfunction. To prevent image retention, the screen brightness gradually reduces if the image, or part of it, remains still.
Why a white line appears on the screen of my Sony Bravia XBR-55A8H?
A white line appearing on your Sony OLED TV screen isn't a malfunction. The TV automatically runs a panel refresh after extended use to minimize image retention.
Why does my Sony TV screen become darker while watching?
If the image or part of it remains still, your Sony TV automatically reduces screen brightness gradually to prevent image retention. This is normal behavior, not a malfunction.
How to reduce image retention on Sony TV?
To minimize image retention on your Sony TV, power it off using the power button on either the remote control or the TV itself. This is recommended if the same image is displayed repeatedly or for extended periods.
What to do if I forgot the parental lock password on my Sony Bravia XBR-55A8H?
If you've forgotten the parental lock password on your Sony OLED TV, enter '4357' as the PIN. This will allow you to set a new PIN.
What to do if I forgot the restricted profile password on my Sony OLED TV?
If you've forgotten the password for the restricted profile on your Sony OLED TV, you'll need to perform a force factory data reset to regain access.
What to do if the message [Panel refresh did not finish…] is displayed on Sony Bravia XBR-55A8H?
The message [Panel refresh did not finish…] is displayed because the TV was turned on, the AC power cord was unplugged, or the room temperature was outside the range of 50 ºF and 104 ºF (10 ºC and 40 ºC) during the Panel refresh. To prevent this, avoid the above.
What to do if I forgot parental lock password on Sony TV?
If you've forgotten the parental lock password on your Sony TV, enter '4357' for the PIN and then enter a new PIN.
What to do if a white line appears on Sony TV screen?
A white line on the screen indicates that panel refresh runs automatically after the TV has been used for long periods of time to reduce image retention. Panel refresh starts after the TV is turned off and takes about one hour to complete.
What does message [Panel refresh did not finish...] mean on Sony TV?
The message [Panel refresh did not finish...] appears if the TV is turned on, the AC power cord is unplugged, or the room temperature is outside of 50–104 ºF (10–40 ºC) during the panel refresh. To prevent this message, avoid these conditions.
General| Screen Size | 55 inches |
|---|---|
| Display Type | OLED |
| HDR Support | HDR10, HLG, Dolby Vision |
| Refresh Rate | 120 Hz |
| Smart TV | Yes |
| HDMI Ports | 4 |
| USB Ports | 3 |
| Processor | X1 Ultimate |
| Operating System | Android TV |
| Wi-Fi | Yes |
| Bluetooth | Yes |
| Resolution | 3840 x 2160 (4K) |
| Audio Output | Acoustic Surface Audio |
| Smart Features | Google Assistant, Chromecast built-in |
| Audio Output (Watts) | 30 Watts |
Covers safety, remote control, troubleshooting, wall-mount, and specifications.
Measures to prevent the TV from falling and causing injury or damage.
Recommended methods for securing the TV to a stand and wall.
Details on preventing screen damage, including image retention and panel refresh.
Instructions for resetting the TV to its original factory settings.
Explains the process for resolving disputes through arbitration.
Details arbitration steps and how to opt out.
Key safety precautions for using the apparatus.
Requirements for ventilation, wall mounting, and preventing toppling.
Safety for wall-mount installation and AC power cord use.
Specific care instructions for LCD and OLED screens.
Warnings against self-servicing and post-repair safety checks.
