Sony DSX-B710D - The Stations Cannot be Received

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Help Guide

In-Car Receiver

DSX-B700/DSX-B700W/DSX-B710D

The stations cannot be received.

The tuning step setting has been erased.

Set the tuning step again. (DSX-B700(E)/DSX-B700(IN))

Related Topic

Switching the FM/AM Tuning Step (DSX-B700(E)/DSX-B700(IN))

Main Page

Guide to Parts and Controls7
Main Unit7
Remote Commander7
Resetting the Unit10
Setting the Area/Region (DSX-B700(EUR))11
Setting the Display Language (DSX-B700(E))12
Switching the FM/AM Tuning Step (DSX-B700(E)/DSX-B700(IN))13
Setting the Clock14
To Display the Clock14
To Set the Clock Automatically14
Checking the Battery Voltage15
Preparing a Bluetooth Device16
Pairing and Connecting with a BLUETOOTH Device17
To Start Playback17
To Disconnect the Paired Device18
Connecting with a Paired BLUETOOTH Device19
To Connect the Last-Connected Device from this Unit19
Connecting with an Iphone/Ipod (BLUETOOTH Auto Pairing)21
Connecting a USB Device22
Connecting Other Portable Audio Device23
Listening to the Radio24
To Preset Stations Automatically (BTM)24
To Tune to a Station24
To Preset a Station24
Setting AF and TA (DSX-B700(EUR)/DSX-B710D)25
To Preset RDS Stations with the AF and TA Setting25
To Receive Emergency Announcements25
To Stay with One Regional Program (REGIONAL)25
Selecting Program Types (PTY)26
Type of Programs26
Listening to the Siriusxm Radio27
To Activate Your Siriusxm Subscription27
Selecting Channels for Siriusxm28
To Select Channels with Rapid Browse Mode28
Selecting Channels from Categories29
To Preset Channels29
Setting a Parental Control30
To Unlock the Channels30
To Change the Passcode30
To Change Display Items30
Listening to the DAB/DAB+ Radio31
Receiving DAB32
Searching for a Station by Station Name33
Searching for a Station by Name (“Quick-Browzer”)34
To Exit the “Quick-Browzer” Mode34
Searching for a Station by Station Group35
Updating the Station List (Auto Tune)36
To Receive Preset Stations36
Setting DAB Announcements37
To Listen to the same or Similar Program Even During Weak Reception37
Playing a USB Device39
To Stop Playback39
To Remove the Device39
Caution for Iphone39
Playing a BLUETOOTH Device41
To Match the Volume Level of the BLUETOOTH Device to Other Sources41
Repeat Play and Shuffle Play42
Searching a Track by Name - Quick-Browzer43
Searching by Skipping Items (Jump Mode)44
About Pandora45
Setting up Pandora46
Streaming Pandora47
If the Device Number Appears47
When Activating the BLUETOOTH Function47
“Thumbs” Feedback48
Using the Station List49
Bookmarking50
Preparing a Mobile Phone51
Receiving a Call52
To Reject the Call52
Making a Call53
Making a Call from the Phonebook54
Making a Call from the Call History55
Making a Call by Phone Number Input56
Making a Call by Redial57
Making a Call by Voice Tags58
To Cancel Voice Dialing58
Available Operations During Call59
To Adjust the Ringtone Volume59
To Adjust the Talker’s Voice Volume59
To Adjust the Volume for the Other Party (MIC Gain Adjustment)59
“Sony | Music Center” with Iphone/Android™ Smartphone60
Establishing the “Sony | Music Center” Connection61
To Terminate Connection61
Selecting the Source or Application62
To Select the Source62
To Display the Source List62
To Make Sound and Display Settings62
Using Voice Recognition (Android Smartphone Only)63
To Deactivate Voice Recognition63
Using “Siri Eyes Free”64
To Deactivate “Siri Eyes Free”64
Basic Setting Operation65
To Return to the Previous Display65
General Setup (GENERAL)66
Sound Setup (SOUND)70
EQ10 PRESET (EQ10 Preset)70
EQ10 CUSTOM (EQ10 Custom)70
BALANCE (Balance)70
Display Setup (DISPLAY)72
DIMMER (Dimmer)72
BRIGHTNESS (Brightness)72
BUTTON-C (Button Color)72
BLUETOOTH Setup (BLUETOOTH)74
“Sony | Music Center” Setup (SONY APP)75
Canceling the Demonstration Mode76
Updating the Firmware77
Precautions78
To Maintain High Sound Quality78
Playback Order of Audio Files78
About Ipod78
Maintenance80
Replacing the Lithium Battery (CR2025) of the Remote Commander80
Specifications81
Audio Power Specifications81
Tuner Section81
Wireless Communication83
Power Amplifier Section83
Troubleshooting86
No Power Is Being Supplied to the Unit87
No Sound or the Sound Is very Low88
No Beep Sound89
The Contents of the Memory Have Been Erased90
Preset Stations and Correct Time Are Erased91
The Fuse Has Blown91
Makes a Noise Whenthe Position of the Ignition Is Switched91
During Playback or Reception, the Demonstration Mode Starts92
The Display Disappears From/Does Not Appear in the Display Window93
The Display Disappears While the Unit Is Operating94
The Display/Illumination Flashes95
The Operation Buttons Do Not Function96
The Clock Set Automatically Is Not Accurate97
The Radio Reception Is Poor./Static Noise Occurs98
The Stations Cannot be Received99
Preset Tuning Is Not Possible100
65 Mhz to 74 Mhz in FM3 Cannot be Tuned in101
PTY Displays102
RDS Services Cannot be Received103
The SEEK Starts after a few Seconds of Listening104
No Traffic Announcements105
Program Service Name Flashes106
DAB Stations Cannot be Received107
You Cannot Play Items Via a USB Hub109
A USB Device Takes Longer to Play110
The Sound Is Intermittent111
The Audio File Cannot be Played112
The Sound Cannot be Output During Playback in Android Mode114
The Connecting Device Cannot Detect this Unit115
Connection Is Not Possible116
The Name of the Detected Device Does Not Appear117
No Ringtone118
The Talker’s Voice Cannot be Heard119
A Call Partner Says that the Volume Is too Low or High120
Echo or Noise Occurs in Phone Call Conversations121
The Phone Is Not Connected122
The Phone Sound Quality Is Poor123
The Volume of the Connected Audio Device Is Low (High)124
The Sound Skips During Playback of a BLUETOOTH Audio Device125
The Connected BLUETOOTH Audio Device Cannot be Controlled126
Some Functions Do Not Work127
A Call Is Answered Unintentionally128
Pairing Failed Due to a Timeout129
Cannot Pair130
BLUETOOTH Function Cannot Operate131
No Sound Is Output from the Car Speakers During Handsfree Call132
“Siri Eyes Free” Is Not Activated.133
Pandora Connection Is Not Possible138
USB Device Playback140
RDS Operation (DSX-B700(EUR)/DSX-B710D)141
DAB/DAB+ Radio Reception (DSX-B710D)142
BLUETOOTH Function143
“Sony | Music Center” Operation144
Pandora Operation (DSX-B700(UC)/DSX-B700W)145
Siriusxm Operation (DSX-B700(UC))147
Steering Wheel Remote Control Operation149
Firmware Update Operation150
For Customers in the USA151
About the “Support by Sony” App152

Sony DSX-B710D - The Stations Cannot be Received

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