Support and legal
Support application
Use the Support application on your device to browse User guides, troubleshooting
guides, and to find information about software updates and other product-related
information.
To access the Support application
1
From your Home screen, tap
.
2
Find and tap , then select the required support item.
Connect to the internet when using the Support application for the best available support.
Xperia™ Tips
Using Xperia™ Tips you can get useful information for your device via notifications,
and learn all you need to get started.
To enable or disable Xperia™ Tips
1
From your Home screen, tap .
2
Find and tap Settings > Assistant.
3
Tap the Xperia™ Tips slider to enable or disable.
Help in menus and applications
Some applications and settings have help available in the options menu, which is
normally indicated by
in the individual applications.
Running diagnostic tests on your device
The Xperia™ Diagnostics application can test a specific function or run a full
diagnostic test to check if your Xperia™ device is working properly.
Xperia™ Diagnostics can:
•
Assess potential hardware or software issues on your Xperia™ device.
•
Analyse how well applications perform on your device.
•
Log the number of dropped calls during the previous ten days.
•
Identify installed software and provide useful details about your device.
The Xperia™ Diagnostics application is pre-installed on most Android™ devices from Sony. If
the Diagnostics option is not available under Settings > About phone or from the Tools menu
in the Support application, you can download a light version using the Play Store™
application.
To run a diagnostic test
1
From your Home screen, tap .
2
Find and tap Settings > About phone > Diagnostics.
3
Swipe to the TEST tab and select a test from the list.
4
Follow the instructions and tap YES or NO to confirm if the feature works.
5
Tap Done.
To view details about your device
1
From your Home screen , tap
.
2
Find and tap Settings > About phone > Diagnostics > Facts.
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