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46
Additional information
6Troubleshooting
Ifyou
run
into any problems using your
camcorder, use the following table to
troubleshoot the problem. Ifthe problem
persists, disconnect the power source and
contact your Sony dealer.
Notes
before
sending
your
camcorderfor
repair
• Your camcorder may be required to initialize or
change the current hard disk
of
your camcorder,
depending on the problem. In the event of
this, the data stored on the hard disk will be
deleted.
Be
sure to save the data on the internal
hard disk on other media (backup) before
sending your camcorder for repair.
We
will not
compensate you for any loss
of
hard disk data.
• During repair,
we
may check a minimum
. amount
of
data stored on the hard disk in order
to investigate the problem. However, your Sony
dealer will neither copy nor retain your data.
• See the "Handycam Handbook" (p. 45) for
details
on
the symptoms
of
your camcorder,
and
"PMB Guide" (p. 29)
on
connecting your
camcorder to a computer.
The
power
does
not
turn
on.
• Attach a charged battery pack to the
camcorder (p. 13).
• Connect the plug
of
the
AC
Adaptor to the
wall outlet (wall socket) (p. 13).
The camcorder does
not
operate even
when the
power
is
set
to
on.
•
It
takes a
few
seconds for your camcorder to
be ready to shoot after the power
is
turned
on.
This
is
not a malfunction.
• Disconnect the
AC
Adaptor from the wall
outlet (wall socket)
or
remove the battery
pack, then reconnect it after about 1 minute.
If
your camcorder still does not work, press
RESET (p. 57) using a pointed object. (Ifyou
press
RESET,
all
settings, including the clock
setting, are reset.)
. • The temperature
of
your camcorder
is
extremely high. Turn offthe camcorder and
leave it for a while in a cool place.
• The temperature
of
your camcorder
is
extremely low. Leave the camcorder with the
power
turned
on.
If
you still cannot operate
your camcorder,
turn
offthe camcorder and
take it to a
warm
place. Leave the camcorder
there for a while, then
turn
on the camcorder.
The camcorder gets warm.
• Your camcorder may become warm during
operation. This
is
not
a malfunction.
The
power
abruptly
turns off.
•
Use
the
AC
Adaptor (p. 14).
• Turn on the power again.
• Charge the battery pack (p. 13).
Pressing
START/STOP
or
PHOTO
does
not
record images.
• Press MODE to turn on the 0 (Movie)
or
0
(Photo) lamp.
• Your camcorder
is
recording the image you
have just shot
on
the recording media.
You
cannot make any new recordings
during
this
period.
• The recording media
is
full. Delete
unnecessary images (p. 37).
• The total
number
of
movie scenes
or
photos
has exceeded the recordable capacity ofyour
camcorder. Delete unnecessary images (p. 37).
The recording stops.
• The temperature
of
your camcorder
is
extremely high/low. Turn offyour camcorder
and
leave it for a while
in
a coollwarm place.
"PMB" cannot be installed.
• Check the
computer
environment
or
installation procedure required to install
"PMB" (p. 25).
"PMB" does
not
work
correctly.
• Quit "PMB"
and
restart your computer.
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