Troubleshooting
Check that media of a type that can be used with the
PSP® system is inserted. For details, see "Compatible
media" (
page 40).
The system does not recognise the Memory Stick Duo
™
.
If Memory Stick Duo
™
media is formatted using a PC,
it may not be recognised by the PSP
® system. If this
happens, copy any data you want to keep on the PC,
and then go to
(System Settings) "Format
Memory Stick
™
" and re-format.
Check that the Memory Stick Duo
™
is properly
inserted. Try taking out the Memory Stick Duo
™
and
reinserting it.
The system can't save or load data.
There may be a problem with the Memory Stick Duo
™
.
Try using another Memory Stick Duo
™
, if available.
Video
Videos do not play.
Some types of data may not be able to be played.
The system does not recognise a video file.
V
ideo data of types that are not compatible with the
PSP
® system will not be recognised.
If the f
ile name or folder name is changed, or if the file
or folder is moved to another location using a PC, the
system may not recognise it.
Music
Music does not play.
The playback methods may be limited for some music
data that is distributed through the Internet. In such
cases, the data may not be able to be played on the
PSP
® system.
The system does not recognise a music file.
Check that the music data is sa
ved in the correct folder.
For details, refer to the online user's guide (
page 3).
Music data of types that are not compatible with the
PSP
® system will not be recognised.
Photo
Images do not display.
Depending on the image data size, certain images may
not be viewable.
If images are edited using a PC, the
y may not be
viewable.
The system does not recognise an image file.
Check that the data is sa
ved in the correct folder. For
details, refer to the online user's guide (
page 3).
If the f
ile name or folder name is changed, the system
may not recognise it.
Images that are not compatible with the PSP
® system
will not be recognised.