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Kimberly AyalaSep 4, 2025
Why is there no sound from surround speakers on my Sony STR-DH800?
- EericmooreSep 4, 2025
Select a CINEMA STUDIO EX mode. Adjust the speaker level. Check “SP PATTERN” setting.
To Next PageTo Next PageWhy is there no sound from surround speakers on my Sony STR-DH800?
Select a CINEMA STUDIO EX mode. Adjust the speaker level. Check “SP PATTERN” setting.
What to do if there is no sound from one of the front speakers of my Sony Receiver?
Connect a pair of headphones to the PHONES jack to verify if sound is output from the headphones. If only one channel is output from the headphones, the component may not be connected to the receiver correctly. If both channels are output from the headphones, check the connection of the front speaker which is not outputting any sound. Make sure you have connected to both the L and R jacks of an analog component, and not only to either the L or R jack. Use an audio cord (not supplied).
Why there is no sound from a specific component on my Sony STR-DH800?
Check that the component is connected correctly to the audio input jacks for that component. Also, check that the cord(s) used for the connection is (are) fully inserted into the jacks on both the receiver and the component.
What to do if there is no sound from my Sony Receiver subwoofer?
If there is no sound coming from the subwoofer connected to your Sony Receiver, try the following: - Check that the subwoofer is connected correctly and securely. - Ensure that you have turned on your subwoofer. - Note that, depending on the selected sound field, no sound may output from the subwoofer. - When all speakers are set to “LARGE” and “NEO6 CIN” or “NEO6 MUS” is selected, there will be no sound from the subwoofer.
How to troubleshoot no sound from the S-AIR product with Sony STR-DH800 Receiver?
If you're not getting any sound from the S-AIR product: - If you use another S-AIR main unit, place it more than 26 1/4 feet (8 m) away from this S-AIR main unit. - Confirm the S-AIR IDs of the S-AIR main unit and S-AIR sub unit. - Confirm the pairing setting. - Place the S-AIR main unit and S-AIR sub unit closer to each other. - Avoid use of equipment that generates electromagnetic energy, such as a microwave oven. - Place the S-AIR main unit and S-AIR sub unit separately from other wireless devices. - Avoid using any other wireless devices. - Change the “RF CHANGE” setting. - Change the S-AIR ID settings of the S-AIR main unit and S-AIR sub unit. - Turn off the system and S-AIR sub unit, then turn on them. - Check that headphones are not connected to the S-AIR sub unit.
What to do if no sound is heard from the S-AIR receiver of Sony Receiver?
If no sound is heard from the S-AIR receiver, check that the components are connected to analog jack of this receiver.
Why there is no sound from the component connected to the DIGITAL MEDIA PORT adapter of Sony STR-DH800 Receiver?
If there's no sound from a component connected to the DIGITAL MEDIA PORT adapter on your Sony Receiver: - Adjust the volume of this receiver. - The DIGITAL MEDIA PORT adapter and/or component is not connected correctly. Turn off the receiver, then reconnect the DIGITAL MEDIA PORT adapter and/or component. - Check the DIGITAL MEDIA PORT adapter and/or component device to make sure it supports this receiver.
What to do if there is no sound, or only a very low-level sound from the center/surround/surround back speakers of Sony STR-DH800?
If you're experiencing no sound or very low sound from the center, surround, or surround back speakers of your Sony Receiver: - Select a CINEMA STUDIO EX mode. - Adjust the speaker level. - Check “SP PATTERN” setting.
What to do if there is no sound from digital sources on Sony STR-DH800 Receiver?
If there is no sound from digital sources connected to the COAXIAL or OPTICAL input jack on your Sony Receiver: - Check that the INPUT MODE is not set to “ANALOG”. - Check that the ANALOG DIRECT function is not selected.
What to do if there is no sound from one of the front speakers of Sony STR-DH800?
If you're experiencing a lack of sound from one of the front speakers on your Sony Receiver: - Connect a pair of headphones to the PHONES jack to verify if sound is output from the headphones. - If only one channel outputs from the headphones, the component may not be connected to the receiver correctly. Check that all the cords are fully inserted into the jacks on both the receiver and the component. - If both channels output from the headphones, the front speaker may not be connected to the receiver correctly. Check the connection of the front speaker which is not outputting any sound. - Make sure you have connected to both the L and R jacks of an analog component, and not only to either the L or R jack. Use an audio cord (not supplied).
General| Equalizer | Yes |
|---|---|
| Product color | Black |
| Impedance | 8 Ω |
| Audio output channels | 7.1 channels |
| Total Harmonic Distortion (THD) | 1 % |
| Connectivity technology | Wired |
| Battery type | AA |
| Dimensions (WxDxH) | 430 x 157.5 x 322 mm |
| Power requirements | 120V 60Hz |
| Power consumption (standby) | 0.3 W |
| Power consumption (typical) | 240 W |
Weight and Dimensions| Weight | 8300 g |
|---|
