Sony Trinitron KV-35S36 - Troubleshooting Guide; Picture and Sound Issues; Signal and Interference Problems; Menu and Operation Errors

EES Troubleshooting
Troubleshooting
Cannot Operate Single-Tuner PIP (kv-27526,
27V26, 29RS26, 29RS26C, 29V66M, 32526, 32TW26,
34RS26C, 35526, 37RS26 only)
e Check that cable is connected to the VCR,
and the VCR is turned on.
* Check that the VCR is connected to the TV.
No picture (screen not lit), no sound
e Make sure the power cord is plugged in.
« Operate with the buttons on the TV and the
remote control.
e Insert the batteries in the remote control
with the correct polarity.
e Replace the-batteries with new ones if they
are weak.
e Check to see if the TV/VIDEO setting is
correct: when watching TV, set to TV, and
when watching video tapes, set to VIDEO1,
2,or3.
¢ Try another channel. /t could be station
trouble.
e Perform AUTO SET UP again using the
SET UP button to return to the factory
preset condition. (page 13)
Poor or no picture (screen lit), good sound
¢ Adjust PICTURE in the VIDEO menu.
(page 19)
« Adjust BRIGHTNESS in the VIDEO menu.
(page 19)
* Check antenna/cable connections.
+ Perform AUTO SET UP again using the
SET UP button to return to the factory
preset condition. (page 13)
+ Remove objects from the front of TV.
* Check the LIGHTSENSOR setting in the
VIDEO menu. (page 19)
Good picture, no sound
e Press MUTING so that “MUTING”
disappears from the screen. (page 14)
* Check the MTS setting in the AUDIO
menu. (page 20)
« Make sure SPEAKER is set to ON in the
AUDIO menu. (page 20)
e Perform AUTO SET UP again using the
SET UP button to return to the factory
preset condition. (page 13)
No color
« Adjust the COLOR in the VIDEO menu.
(page 19) :
e Black and white programs cannot be seen
in color.
+ Perform AUTO SET UP again using the
SET UP button to return to the factory
preset condition. (page 13)
Only snow and noise appear on the screen
* Check the CABLE setting in the SET UP
menu. (page 22)
e Check the antenna/cable connections.
+ Make sure the channel is broadcasting
programs.
e Press ANT to change the input mode.
(page 15)
Dotted lines or stripes
¢ Adjust the antenna.
+ Move the TV away from noise sources
such as cars, neon signs, or hair-dryers.
Double images or ghosts
* Use a highly directional outdoor antenna or
a cable (when the problem is caused by
reflections from nearby mountains or tall
buildings).
Cannot operate menu
* If the item you want to choose appears in
gray, you cannot select it. Press TV/
VIDEO correctly.
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