When you set up the headset to Amazon Alexa, the touch sensor on the right unit of the headset (or on the left unit if only the left
unit of the headset was worn for the initial settings) will be automatically configured for Amazon Alexa. You can restore the touch
sensor back to original function by changing it with the “Sony | Headphones Connect” app. Similarly, you can reconfigure the
touch sensor back to Amazon Alexa if you have previously connected to Amazon Alexa, but have changed to another function.
Check or update the software version of the headset with the “Sony | Headphones Connect” app.
When Amazon Alexa is not available for reasons such as not being connected to the network, the voice guidance “Either your
mobile device isn’t connected; or you need to open the Alexa App and try again” is heard from both units of the headset.
The Amazon Alexa feature can be assigned to the headset unit of which touch sensor has the music playback function assigned.
When you want to use the Amazon Alexa feature on either unit of the headset, assign the music playback function to the headset
unit you want to use, and then assign the Amazon Alexa feature.
On the headset unit to which the music playback function is not assigned, the Amazon Alexa feature cannot be used. You can
change the function assignments to the touch sensors of both the left and right units using the “Sony | Headphones Connect”
app.
Note
The Amazon Alexa feature and the Google Assistant feature cannot be assigned to the headset at the same time.
You can use the Amazon Alexa feature when you wear only one unit on your ear to which the Amazon Alexa feature is assigned.
When the Amazon Alexa feature is assigned to the headset and you want to use only one unit of the headset, use the unit with
the Amazon Alexa feature assigned. Check the setting of the headset with the “Sony | Headphones Connect” app.
Amazon Alexa is not available in all languages and countries/regions. See the following website for details.
www.amazon.com/alexa-availability
5-027-983-11(1)
Copyright 2021 Sony Corporation
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