Sparx Skate Sharpener - Error Codes

TROUBLESHOOTINGTROUBLESHOOTING 2524
ERROR CODE CAUSE CORRECTIVE ACTION
1 - 2 - 4 Glass Door open. Close Glass Door.
1 - 2 - 5 Excessive Glass Door opening during alignment.
Attempt alignment again while leaving Glass Door closed until Carriage
stops at alignment location.
1 - 2 -6 Dus t Tray missing.
Confirm that Dust Tray is correctly installed.
1 - 2 - 10 Air Filter missing.
Install Air Filter.
1 - 3 - 10
Attempted to start Alignment Mode with skate or
Grinding Ring installed.
Remove skate and install Alignment Ring.
1 - 4 - 5
Pressed the
p
Play Button in Alignment Mode.
Exit Alignment Mode by pressing the
c
Alignment Button or
n
Cancel
Button prior to pressing the
p
Play button.
1 - 4 - 6
Pressed the
p
Play Button in Move Mode.
Exit Move Mode by pressing the
m
Move Button or
n
Cancel Button
prior to pressing the
p
Play button.
1 - 5 - 10 Left Protective Slot Cover disengaged.
• Adjust skate and Protective Slot Covers until contact is made between
Protective Slot Covers and both ends of the installed skate. LEDs on
Protective Slot Covers should be extinguished.
• Use Youth Skate Adapters if skate is too small to make contact with
both Protective Slot Covers.
1 - 6 - 10 Right Protective Slot Cover disengaged.
• Adjust skate and Protective Slot Covers until contact is made between
Protective Slot Covers and both ends of the installed skate. LEDs on
Protective Slot Covers should be extinguished.
• Use Youth Skate Adapters if skate is too small to make contact with
both Protective Slot Covers.
2 - 3 - 6 Sharpener failed to detect skate.
Ensure that skate is installed in the Skate Clamp correctly and the
Grinding Ring height is adjusted properly.
2 - 4 - 6
Grinding Ring has insucient life remaining for
selected sharpening operation.
Sharpener will reset Cycle Count to maximum available cycles. Run
sharpener with the new value or lower.
2 - 4 - 10 Grinding Ring empty.
Install a valid Grinding Ring.
2 - 5 - 6 Grinding Ring not found. Install a valid Grinding Ring.
2 - 5 - 10 Grinding Ring read incomplete.
Repeat process and allow extra time between steps. If this does not
resolve the problem, replace the Grinding Ring.
2 - 6 - 10 Grinding Ring rea d erro r.
Install a valid Grinding Ring.
3 - 5 - 10 Grinding motor overcurrent.
Confirm that the Grinding Ring height is adjusted properly and nothing is
obstructing the Grinding Ring.
3 - 4 - 10 Hardware Fault Circuitry failure.
Call Customer Support at 1-855-SPARX HQ (1-800-772-7947).
3 - 6 - 10 Translation Error - Limit undetected.
Confirm that the Carriage is not obstructed.
ERROR CODES
For all errors, an error code is displayed on the Cycle Counter (1-2-4 is being displayed in the figure above),
these error codes will either be permanently or temporarily displayed. If an error code was temporarily
displayed and you want to see it again, retrying the action without fixing the underlying cause will display the
error. Permanent errors coeds require the user to acknowledge the error before the error will be resolved and
operation can continue. Permanent Error Codes will also be stored in the Error History (discussed below). The
troubleshooting table below suggests corrective actions to resolve the error.
If the user wishes to cycle through previous permanent Error Codes, hold down the
n
Cancel Button for 2
seconds until a tone is heard (button initially emits an “error” tone when pressed). Once the beep is heard, the most
recent Error Code is displayed. Pressing the
l
Left and
r
Right Buttons will cycle through previous Error Codes.
USER INTERfACE PROMPTS
If you are attempting to sharpen a skate, go into Alignment Mode, or go into Move Mode,
but the sharpener is not allowing it, the sharpener will temporarily display an interface
prompt, show an error code, and sound an “error” tone.
The most common Interface prompts are listed in the table for interface prompts below. If
the user interface prompt is unclear or only an error code is displaying, refer to the Error
Code table on the next page.
In the event that an error cannot be resolved, please contact customer support at Sparx Hockey.
SPARX HOCKEY CUSTOMER SUPPORT
help@sparxhockey.com (fastest response)
1-855-SPARX HQ (1-855-772-7947)
ACTION CAUSE CORRECTIVE ACTION
Left Protective Slot Cover Is
blinking when attempting to
sharpen a skate.
Left Protective Slot Cover is
not securely engaged.
• Adjust skate and Protective Slot Covers until contact is
made between Protective Slot Covers and both ends of
the installed skate. LEDs on Protective Slot Covers should
be extinguished.
• Use Youth Skate Adapters if skate is too small to make
contact with both Protective Slot Covers.
Right Protective Slot Cover Is
blinking when attempting to
sharpen a skate.
Right Protective Slot Cover is
not securely engaged.
• Adjust skate and Protective Slot Covers until contact is
made between Protective Slot Covers and both ends of
the installed skate. LEDs on Protective Slot Covers should
be extinguished.
• Use Youth Skate Adapters if skate is too small to make
contact with both Protective Slot Covers.
f
Air Filter Button is
illuminated red.
Air Filter is either not installed
or requires attention.
• Install Air Filter.
• Press and hold button for two seconds until two beeps
sound to reset the Air Filter’s life.
Interior case light is blinking red. Dust Tray is missing. Reinstall Dust Tray.
Grinding Ring Life Indicator
circle is blinking red/white.
Grinding Ring has insucient
life remaining for selected
sharpening operation.
Sharpener will reset Cycle Count to maximum available
cycles, run sharpener with the new value or lower.
Grinding Ring Life Indicator
circle is blinking red.
Grinding Ring not found. /
Grinding Ring empty.
Install a valid Grinding Ring.