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What is Smart Help?
Smart Help is a set of intelligent help features that allow FORTUNE 2 users to use their device
worry-free and help their family members and friends take care of them even when they are
far away. You can configure them from the Settings > Smart Help menu.
Smart Help allows you to:
- Configure FORTUNE 2 remotely from another phone,
- Send notifications from this phone to another phone during low usage or complete
inactivity,
- and activate the FORTUNE 2 ringer for unanswered calls to the maximum volume....
The following section describes each of these functions.
Remote configuration
This feature allows you to give permission to up to 5 numbers to remotely control your phone
via SMS from another phone.
For this you need to:
- Enable the remote configuration feature, under Settings > Smart Help > Remote
Configuration > Status > Enabled,
- Add to the list of *numbers the contacts you want to give permission to configure
your phone remotely (maximum 5) under "Settings > Smart Help > Remote
configuration > Allowed numbers".
- After adding the number, you need to save the settings by pressing Options>Save.
*You must specify the area code (+34 for Spanish mobile numbers), for example
+34611222333.
These are the 2 FORTUNE 2 functions that can be configured from another phone via SMS.
1. ENABLE AND CONFIGURE SOS FUNCTION (if the phone has this function).
Send an SMS to your phone from one of the approved numbers with the following codes:
- To activate/deactivate the SOS function:
ACTION SMS CODE
Activate the SOS function *SOS#1#
Deactivate the SOS function *SOS#0#
- To set phone numbers in the SOS list:
Configure the number 611 111 111 as the 1st in the SOS list
Configure the number 622 222 222 as the 2nd in the SOS list
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