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SpectraLink Mitel 6920 - User Manual

SpectraLink Mitel 6920
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721-0068-000 Rev. A
October 2019
Spectralink Versity Smartphone
Mitel MiVoice Business 3300 ICP
Interoperability Guide

Table of Contents

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Summary

Chapter 1: Overview

System Diagram

Visual representation of the lab setup for testing Spectralink Versity interoperation with Mitel MiVoice.

Test Infrastructure Version Information

Lists software versions for Mitel MiVoice, Spectralink Versity Handset, and Cisco Access Point.

Feature Configuration and Test Summary

Overview of tested features and their support status, linking to detailed test results.

Configuration Sequence Overview

Step-by-step guide to support Spectralink Versity Handset on the Mitel MiVoice System.

Chapter 2: Configuration Steps

Licenses

Ensures adequate licenses are available in the MiVoice Business System to support the Versity handset.

Class of Service

Building a Class of Service (COS) for Spectralink Versity phones and specifying its options.

Define SIP Device Capabilities

Customizing features and options for Mitel MiVoice to use with Spectralink Versity phones.

Configure Call Rerouting First Alternatives

Setting up call forwarding for unanswered, busy, or unregistered conditions on the Mitel MiVoice System.

Add the User and the Device

Creating a user profile and specifying device details for the Spectralink Versity handset.

Add a Voicemail Box (if desired)

Configuring voicemail boxes for the Versity handset, similar to other users.

Configure Call Re-Routing For Your Extension

Assigning the previously created Call Rerouting First Alternatives number to an individual extension.

Configure the Spectralink Versity Handset to Register with the Mitel MiVoice Server

Connecting the Versity smartphone to the Mitel MiVoice system by configuring SIP parameters.

Verify Registration Status

Confirming successful registration of the Versity handset with the Mitel MiVoice system.

Test

Performing basic functionality tests to verify proper Versity handset/MiVoice system interaction.

Chapter 3: SIP Feature Configuration and Configuration Parameter Test Details

Mitel MiVoice System SIP Registration

Spectralink Versity handsets register directly to the Mitel MiVoice System.

SIP Digest Authentication

Mitel MiVoice System requires SIP Digest Authentication for username and password.

Basic Calls

Testing call functionality between Spectralink Versity handsets and Mitel IP phones.

Voicemail Integration

Parameters to optimize Mitel MiVoice system's voicemail integration with Versity phones.

Message Waiting Indication (MWI)

Parameters required for successful Message Waiting Indications on handsets.

Call Waiting

How incoming calls are handled during an active call, and configuration for multiple calls.

Multiple Calls per Line Key or Maximum Calls per Line

Guidelines for handling multiple calls per line key or maximum calls per line.

Conference 3-way

How the Versity handset merges audio streams locally for three-way conferences.

Transfer: Blind

Testing blind transfer where the intermediate party does not speak to the destination.

Transfer: Announced

Testing announced transfer where the intermediate party announces the call.

Transfer: Attended

Attended transfer as a conference where the initiator drops out.

Caller ID

Support for calling party and called party name/number, including p-asserted identity header.

Hold and Resume

Handsets are capable of hold and resume, utilizing RFC 3261 mechanisms.

Music On Hold

Spectralink Versity handsets can hear system-supplied Music On Hold.

Call Reject

Allows callers to decline inbound calls, sending a 486 Busy message to the system.

Do Not Disturb

Handset honors Android Do Not Disturb, returning a '486 Busy Here' message.

Do Not Disturb Using the Handset

Using the handset's built-in Do Not Disturb feature.

Do Not Disturb Using Feature Access Codes (FACs)

Implementing Do Not Disturb using Feature Access Codes for persistent effect.

Call Park

Parking and retrieving calls using Feature Access Codes, with notes on Paging compatibility.

DTMF via RFC2833

Spectralink Versity handset uses RFC2833 for DTMF tone delivery.

Call Forward

Implementing Call Forward Follow Me functionality via handset or Feature Access Codes.

Call Forward All Calls Using the Handset

Using the handset's UI to enable call forwarding, providing a visible indication.

Call Forward All Calls Using Feature Access Codes (FACs)

Using FACs for call forwarding, which remains active even if the handset is off.

Feature Access Codes

Utilizing Feature Access Codes for various features and recommending adding them as contacts.

SIP Using TCP or TLS

TCP or TLS transport protocols are not recommended due to observed call maintenance issues.

G.711 u, G.711 a, G.729 A codecs

Testing of codecs against the Mitel MiVoice System, with default priorities listed.

Default Versity Advertised Codec List

Lists the default advertised codecs and their priorities for Spectralink Versity phones.

Multiple Line Keys (or Registrations) per Handset

Spectralink Versity SIP application supports only one SIP registration per handset.

Paired Lines (Shared Line, Bridged Line)

Spectralink Versity phones do not support Shared or Bridged Line appearance.

Ring Multiple Phones Simultaneously; Ring Group

Ringing multiple devices simultaneously using Mitel Ring Groups.

Trunk Calling

Testing SIP trunk connectivity for inbound/outbound calls via PSTN.

Failover, Fail-back, Redundancy or Resiliency

Smartphones support redundancy mechanisms for failover/fail-back from a secondary server.

Method 1: Using IP addresses (without the use of DNS)

Configuring SIP server with IP addresses for failover to a secondary controller.

Method 2: Leveraging DNS

Configuring the SIP server using a domain name and DNS SRV records for failover.

Call Resiliency

Ability of an active call to survive primary controller unavailability and proper call teardown.

Fail-back

Process of restoring call flow operations to the primary controller after failover.

Chapter 4: Troubleshooting

SIP Traces on the MiVoice Business System

Using Wireshark or adb logs to diagnose call setup or signaling failures.

DSCP Values

Verifying DSCP values for Call Control and Audio packets for correct transmission.

Audio and Call Control DSCP

Checking and modifying default DSCP values for voice media and signalling packets.

SpectraLink Mitel 6920 Specifications

General IconGeneral
BrandSpectraLink
ModelMitel 6920
CategoryCell Phone
LanguageEnglish

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