Edition: October, 2018 Revision: 2 Pag. : 46/76
message appears on the
capacitive touch panel
cleaned
The unit is positioned too close to a wall
or other object restricting air flow and
causing the machine to run at a higher
temperature
The filter is not properly installed
The unit has been installed near a heat
source, such as a coffee machine, ice
maker or cold beverage machine which
expels hot air from its vents, causing the
machine to run at a high temperature.
instructions
Reposition unit to maximize
ventilation space (see
installation figures)
Properly install filter see
Reposition unit to maximize
ventilation space (see
installation figures)
Board error code Possible cause Solution
E14 or E24 or E34 message
appears on the capacitive
touch panel display.
1, 2 e 3 are respectively the
left, centre and right bowls.
The product consistency is too high
An ice block is obstructing the auger
rotation
Reduce the product consistency
Remove ice blocks
E15 or E25 or E35 message
appears on the capacitive
touch panel display.
1, 2 e 3 are respectively the
left, centre and right bowls.
An ice block is blocking the auger
rotation
The gear motor is defective
Remove ice blocks
Replace the gear motor
E11 or E21 or E31 message
appears on the capacitive
touch panel display.
1, 2 e 3 are respectively the
left, centre and right bowls.
The temperature probe of the
corresponding bowl is short circuited.
Check and replace the probe
E12 or E22 or E32 message
appears on the capacitive
touch panel display.
1, 2 e 3 are respectively the
left, centre and right bowls.
The temperature probe of the
corresponding bowl is disconnected.
Check and connect the probe
E01 or E04 or E05 or E06
message appears on the
capacitive touch panel
display.
The control board is defective Replace the board
E02 message appears on the
capacitive touch panel
display.
The condenser temperature probe is
short circuited.
Check and replace the condenser
probe
E03 message appears on the
capacitive touch panel
display.
The condenser temperature probe is
disconnected.
Check and connect the
condenser probe
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