SPT SD-30E - Troubleshooting Guide; Common Operational Problems and Checks; Error Code Display Meanings

8
TROUBLE SHOOTING
BEFORE COTACTING THE MANUFACTURER, PLEASE CHECK THE FOLLOWING
POSSIBILITIES.
PROBLEM
CHECK
Unit fails to operate
 Power is OFF
 Power cord is unplugged or not securely fitted.
 Water tank not placed properly
 Water tank is full
 Set humidity has been reached
Performance decreased
 Blocked air filter
 Room windows and doors are open
 Obstacles in air outlet or inlet
 Not enough time allowed to remove the moisture
 Humidity setting may be set too high
 Ambient temperature is too cold, below 41°F
Unit is noisy
 Unstable setting of unit or floor surface is not level
 Blocked filter
Frost appears on coils
 This is normal. The dehumidifier has Auto-Defrost feature
Water on floor
 Hose connection for continuous drainage is loose
 Intend to use the bucket for water collection, but the back drain plug is
removed.
The following displays indicate an error or problem:
Display code
Problem
What to do
P1
Defrosting starts
Unit will automatically restart
after defrosting
P2
Water tank is full
Empty the tank
E1
Humidity sensor is off or short-
circuit
Turn off unit and contact
Sunpentown.
E2
Temperature sensor is off or
short-circuit
Turn off unit and contact
Sunpentown.
If you still cannot solve the problem after trying the above, unplug unit and contact
Sunpentown Int’l Inc.