BEFORE COTACTING THE MANUFACTURER, PLEASE CHECK THE FOLLOWING
POSSIBILITIES.
PROBLEM
Unit fails to operate
Performance decreased
Unit is noisy
Frost appears on coils
Water on floor
CHECK
• Power is OFF
• Power cord is unplugged or not securely fitted.
• Water tank not placed properly
• Water tank is full
• Set humidity has been reached
• Blocked air filter
• Room windows and doors are open
• Obstacles in air outlet or inlet
• Not enough time allowed to remove the moisture
• Humidity setting may be set too high
• Ambient temperature is too cold, below 41°F
• Unstable setting of unit or floor surface is not level
• Blocked filter
• This is normal. The dehumidifier has Auto-Defrost feature
• Hose connection for continuous drainage is loose
• Intend to use the bucket for water collection, but the back drain plug is
removed.
The following displays indicate an error or problem:
Display code Problem What to do
Unit will automatically restart
P1 Defrosting starts
after defrosting
P2 Water tank is full Empty the tank
Humidity sensor is off or short- Turn off unit and contact
E1 circuit Sunpentown.
E2 Temperature sensor is off or Turn off unit and contact
short-circuit Sunpentown.
If you still cannot solve the problem after trying the above, unplug unit and contact
Sunpentown Int'l Inc.
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