SRAM Quarq DZero - Quarq Power Meter Troubleshooting; Battery and Battery Compartment Issues; Firmware Related Issues; Data Reporting and Pairing Issues

6Quarq® Power Meter Troubleshooting
Quarq® Power Meter Troubleshooting
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If your power meter is exhibiting any of the symptoms below, then perform the steps in this troubleshooting guide.
Battery & Battery Compartment Issues
• The power meter battery drains quicker than it should.
• LED light is on continuously. Power meter will not pair.
Firmware Related Issues
• LED light is continually flashing. Power meter will not pair to head unit.
Data Reporting & Pairing Issues
• My power meter will not calibrate (zero offset).
• I am experiencing gaps in my cadence and power data.
• My power meter will not pair to my head unit.
• My power meter will pair to my head unit, but I am getting no cadence or power data.
• My power meter is reporting cadence but not power.
Power Measurement & Zero Offset Issues
• My power meter is giving very high or low power readings.
• My zero offset value is greater than +/-1500.
• My zero offset value is frequently changing by more than +/-50 points.