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G-P6025-TM001
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DigiSAFE DiskCrypt M100 User Manual 18
Yes, the smart card PIN may be easily changed during the time of authentication without
any data loss. Please note that PIN are smart card specific so changing the PIN with one
smart card does NOT automatically change the PIN of another.
Can I use DiskCrypt M100 with my operating system?
Yes! Because DISKCRYPT M100 uses hardware for the authentication and encryption
processes, it is operating system independent. As long as your choice of operating
system supports the USB Mass Storage class specification, you may use DISKCRYPT
M100 with it.
What happens if I lose my smart card?
The smart cards included contain the encryption key of the installed drive. The key is
protected by your PIN, and hence it is inherently secure as long as your PIN is not
compromised. If you lose your 1
st
card, please continue to use the 2
nd
card to access
your drive. You may wish to purchase additional cards, and/or our DiskCrypt key
Management System to duplicate cards. As the new cards will come with new encryption
keys, please backup your data with your existing card before using the new cards.
How do I unlock the smart card if I exceed 8 consecutive incorrect PIN
attempts?
Due to security implementations, it is not possible to unlock the smart card. Please
ensure that you have the correct PIN to the smart card. Hence, we encourage customers
to keep one smart card with default factory PIN in a secured location as a backup.
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