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Star mC-Print3 - User Manual

Star mC-Print3
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Easy
Setup Guide
Safety
Instructions
This Manual
Power Cable*AC Adapter
MCP31CI
Easy Setup Guide
1
Installing the paper roll
Take the slack of the paper roll before paper
setting, install the paper roll as shown in the
illustration.
Pull the end of the paper roll out straight
, and use both hands to close the printer
cover
.
3
4
4
2
1
Pull the open lever
and open the printer
cover
.
When using a 58mm roll, install the
paper roll guide sold separately.
With the notch part A (triangle mark) of the
paper roll guide facing down, angle the
guide to the right and insert it
.
Position so that the notch part A is aligned
with the main unit rib B, then slide the
guide from the right
.
When the slid paper roll guide stops, stand
it up vertical
, and press until it clicks
into place
.
To change the paper width, it is necessary
to change the memory switch setting.
For details, refer to the Online Manual.
3
4
2
Turning ON the Main Unit Power
Press the power button
and confirm
that the LED (blue) illuminates
.
4
5
Connect the power cable to the AC adapter
, and connect the cable connector to the
printer as shown in the illustration
.
Insert the plug into the outlet
.
Place your nails into the gaps in the right
and left sides of the rear cover on the back
of the printer, and then remove the cover.
RESET
DC
24V
LAN
Cash Drawer
/Buzzer
0.5A
2.4A
0.5A
iPad
RESET
1
3
2
80879110
Introduction
If contents are missing or damaged, please contact the reseller that sold you the printer.
*accessories vary depending on the region where the printer was purchased.
What's Included
This document explains the setup procedure for the mC-Print3.
For further instructions, please refer to the mC-Print3 (2nd Generation) online manual.
Please read the instructions before using the printer.
You can also see FAQ from the QR code on the inside of the printer.
FAQ
mC-Print3 online manual
B
A
1
2
Copyright 2023 Star Micronics Co., Ltd.
For the owners of other companies’ trademarks mentioned in this document,see Trademarks in our website (https://www.star-m.jp/eng/trademarks.html).
Star Windows Software
When using Windows
Star Quick Setup Utility
When using Android/iOS
Once a static IP address is assigned, IP address changes through the DHCP server will not occur, so the specied connection destination
device can be used continuously once set.
4
Preparing/setting up the conguration app
Use the conguration app to set up the printer from a tablet or PC.
Scan the QR code on the right side or search the app to access the
download site.
Conguration app
download site
Install [ Star Quick Setup Utility ].
Open the conguration utility, and select [ Start Guide (Initial
Settings)] - [ Search Printer].
Follow the instructions of the utility to connect and set up a tablet.
ⓘ
For a wired LAN connection, use the tablet that is connected to
the same network as the MCP31CI.
The Windows driver is included in the Star Windows Software.
The Star Windows Software can be used to configure the
printer settings and perform an operation test.
Download [ Star Windows Software ].
Extract the downloaded software and execute “Setup.exe”.
Follow the wizard instructions and complete software installation.
Driver download site for Mac / Linux environment. (https://www.star-m.jp/supportsite-wsw.html)
3
Connecting a Tablet or PC
Prepare and connect an appropriate cable to the connector on the printer
according to your device/PC.
When using a commercially available cable, be sure to perform full operation checks
before use.
1
RESET
DC
24V
LAN
Cash Drawer
/Buzzer
0.5A
2.4A
0.5A
iPad
RESET
12
LAN
iPad
Android
Windows
USB-C
20W(USB PD)
2
Wired LAN
LAN cable
*
4
Plug for the printer:
DHCP is enabled by default for the wired LAN settings. To continually
use the same IP address, set a static IP address before use. For the static
IP address setting procedure, refer to the Online Manual.
If your PC cannot communicate with the printer using C to C cable, refer
to "Switching the USB-C function manually" on the back page of this
manual, and then switch the function to "Data only".
Communication and Recharge
USB-C
®
USB cable
(Make sure that the connector type is appropriate for your device/PC)
iOS … C to C
*
1
or
C to Lightning
*
2
Android … C to C
*
1
PC … C to A
*
3
(Communication only
)
or
C to C
*
1
Plug for the printer:
*1
Cable that conforms to USB2.0 standards, supports current of 3.0A or
higher, and has a maximum length of 2 m.
*2
Apple genuine cable or MFi certified cable with a maximum length of 2 m.
*3
Cable that conforms to USB2.0 standards, has a maximum length of 2 m.
*4
Cable that is compatible with category 5 or higher.
Question and Answer IconNeed help?

Do you have a question about the Star mC-Print3 and is the answer not in the manual?

Overview

The Star mC-Print3 is a compact and versatile thermal receipt printer designed for various point-of-sale and service applications. It offers multiple connectivity options, including USB-C and wired LAN, making it adaptable to different system setups.

Function Description:

The mC-Print3 primarily functions as a receipt printer, capable of printing text, graphics, and barcodes on thermal paper. It is designed for ease of use, with features like simple paper roll installation and intuitive setup procedures. The printer supports communication with a wide range of devices, including iOS, Android, and Windows PCs, and can be configured via a dedicated configuration app or through manual settings.

Important Technical Specifications:

  • Connectivity:
    • USB-C: Supports communication and recharge for iOS and Android devices (C to C or C to Lightning cables for iOS, C to C or C to A for Android). For PCs, it supports C to C or C to A. USB-C cables should conform to USB2.0 standards, support current of 3.0A or higher, and have a maximum length of 2 m. Apple genuine or MFi certified cables are recommended for iOS devices.
    • Wired LAN: Compatible with Category 5 or higher LAN cables. DHCP is enabled by default for wired LAN settings, but a static IP address can be configured for continuous use.
  • Paper:
    • Supports thermal paper rolls.
    • When using 58mm rolls, a separately sold paper roll guide is required.
    • The paper width can be changed, requiring a memory switch setting adjustment.
  • Power:
    • Connects to an AC adapter and power cable.
    • Features a power button and an LED indicator (blue) to confirm power status.
  • Configuration:
    • Configurable via a dedicated "Star Quick Setup Utility" app for Android/iOS or "Star Windows Software" for Windows.
    • Manual USB-C function switching is available via the FEED button.
  • Network Initialization:
    • Includes a RESET button for initializing network settings if communication issues occur.

Usage Features:

  • Easy Paper Roll Installation: The printer features an "open lever" mechanism for easy opening of the printer cover. Paper rolls are installed by taking the slack out and placing them as illustrated, then closing the cover. For 58mm rolls, a paper roll guide is inserted with a specific orientation (notch part A facing down, angled to the right, then slid into place).
  • Flexible Device Connectivity:
    • USB-C: Users connect their tablet or PC using an appropriate USB-C cable. The printer automatically identifies the connected device and enables communication. For iOS and Android devices, power supply and communication can occur simultaneously. If communication issues arise, the USB-C function can be manually switched between "Data only," "Power supply only," or "Power supply and data (Default)" using the FEED button.
    • Wired LAN: A standard LAN cable connects the printer to the network. DHCP is the default, but static IP addresses can be configured for consistent network access.
  • Configuration App: The "Star Quick Setup Utility" (for Android/iOS) and "Star Windows Software" (for Windows) provide a user-friendly interface for setting up the printer. Users can search for the printer, connect, and configure settings. For wired LAN connections, the tablet/PC should be on the same network as the printer.
  • Network Initialization: In case of communication connection failure, the printer's network settings can be initialized by pressing the RESET button (located at the back) while turning on the power, and then confirming with the FEED button.
  • Star Micronics Cloud Services: The printer supports registration with Star Micronics Cloud Services, offering additional functionalities like digital journal and printed promotions. Users can connect the printer to the internet and then scan a QR code to access the registration site.
  • Rear Cover Installation: The rear cover is installed by aligning hooks (A) at the bottom with notches in the printer main unit, then fitting hooks (B) on the left and right until they click into place.

Maintenance Features:

  • Online Manual Access: A QR code is provided for easy access to the mC-Print3 (2nd Generation) online manual for detailed instructions and troubleshooting.
  • FAQ Access: A QR code is also available for accessing frequently asked questions.
  • Troubleshooting USB-C: If a PC cannot communicate via a C to C cable, users are directed to "Switching the USB-C function manually" on the back page to change the function to "Data only."
  • Static IP Address Management: For wired LAN, users can set a static IP address to ensure continuous connection with a specified device, preventing IP address changes by the DHCP server. The procedure for setting a static IP address is detailed in the Online Manual.
  • Driver Downloads: Drivers for Mac/Linux environments are available on the Star Micronics support website.
  • Trademark Information: Information regarding other companies' trademarks mentioned in the document is available on the Star Micronics website.

Star mC-Print3 Specifications

General IconGeneral
BrandStar
ModelmC-Print3
CategoryPrinter
LanguageEnglish

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