Statesman CH53SS - Trouble Shooting Guide

9
TROUBLESHOOTING
If you are having problems with your appliance, please use our troubleshooting guide below. If you
are unable to resolve the issue using this guide please ring our Customer Service Department on
0844 848 5861. Please have the model code and purchase information available.
Light on, but
motor does not
work.
The blades are blocked.
The appliance is broken.
Call Customer Services;
0844 848 5861
The internal wiring is damaged,
there may be an unpleasant
smell produced.
Call Customer Services;
0844 848 5861
Mains plug is not plugged in or is
loose.
Fuse has blown or is defective. Check fuse, replace if necessary.
Socket is defective. Mains malfunctions are to be
corrected by an electrician.
Power cut. Check that you haven’t had a
power cut or your fuse box doesn’t
need resetting.
Call Customer Services;
0844 848 5861
Fault Possible cause Solution
Appliance doesn’t
work.
Insert mains plug.
Vibration.
The blade may be damaged. Call Customer Services;
0844 848 5861
Call Customer Services;
0844 848 5861
The motor needs tightening.
The appliance is loose on the
brackets.
Unplug from mains and tighten
brackets.
Insucient suction.
The distance between the
appliance and the cooker top is
too large.
Check the installation instructions
and if necessary readjust the
distance.
Too much ventilation from open
doors or windows.
Reduce the amount of ventilation
until the appliance is functioning
correctly.
The appliance hangs
forward.
The screws on the installation
plates need tightening.
Tighten screws.
The xing screws need tightening. Tighten screws.